Global IT Service Management Curricular Internship

Amplifon; Lombardia; Hybrid; EUR 10,000 - 12,000; Full time

Benefits offered by this job

€1,000 monthly gross reimbursement

Home office 6 days/month remote

Free company restaurant access

Learning platforms and training

Job summary

Amplifon offers a Global IT Services Management Internship at its Global Headquarters in Milan. The role supports IT operations and governance on international projects, collaborating with global stakeholders to enhance service performance and user experience.

You will assist in preparing reports and dashboards for IT leadership, coordinating activities across countries and partners, and contributing to Digital Transformation initiatives.

Qualifications

• Fluent in English and able to work with multicultural teams.
• Analytical, curious and eager to learn.
• Strong organizational and communication skills.

Responsibilities

• Support global IT initiatives aimed at improving IT services and user experience.
• Collaborate with international teams to monitor service performance.
• Prepare reports, presentations and dashboards for global stakeholders.
• Coordinate operational activities across functions, countries and external partners.
• Support IT Operations and Digital Transformation projects.

Skills

English fluency

Analytical mindset

Organizational skills

Problem solving

Education

Background in Engineering, Economics, Management, Computer Science or related field

Tools

Microsoft Office (PowerPoint)

Microsoft Excel

Job description

Global IT Service Management Internship | Curricular Internship | Start date: December 2026 | Milan

For our Global Headquarters in Milan, Amplifon is looking for a talented person to join our Global IT Operations team. You will have the opportunity to work on international projects alongside global stakeholders, gaining a broad understanding of how a large-scale IT organization operates.

You will be in charge of

• Supporting global initiatives aimed at improving IT services, operational governance and user experience across Amplifon markets


• Collaborating with international teams to monitor service performance and identify opportunities for continuous improvement


• Supporting the preparation of reports, presentations and dashboards for global stakeholders and IT leadership teams


• Contributing to the coordination of operational activities involving different functions, countries and external partners


• Supporting the management and follow-up of projects and initiatives related to IT Operations and Digital Transformation

You are the right person if you

• Have a background in Engineering, Economics, Management, Computer Science or a related field


• Speak English fluently and would like to work with multicultural teams. Knowledge of Italian is a nice to have


• Are passionate about technology, digital innovation and problem solving


• Possess a good command of Microsoft Office, especially PowerPoint and Excel


• Are analytical, curious and eager to learn


• Have strong organizational and communication skills


• Are energetic, flexible, committed and positive

Curious about who you'll be working with?

Take a peek at the manager's profile here: @Giovanni Locati

What else?

• 6 months internship in our Global Headquarters located in Via Giuseppe Ripamonti 133


• €1,000 as monthly gross reimbursement


• Full-time experience. Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team you'll be working with!)


• Home office? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer employees the possibility to work 6 days/month remotely


• Free access to the company restaurant


• Growth & Development: free access to learning platforms and training programs. We provide access to continuous learning opportunities because we believe in investing in your professional development. Talent acquisition is something we work on and when we achieve the goal of getting one we don't easily make it go! Amplifon is growing, constantly providing new opportunities, and something new could pop up at any time.

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 10,000 points of sale in 24 countries, Amplifon helps people rediscover the emotions of sound. The company values people as the key to its success, offering growth opportunities in a multicultural and international environment.

Amplifon has been recognized as a \"Top Employer 2026\" in Europe, North America and Latin America, Australia and New Zeland by the Top Employers Institute. Additionally, we are proud to be the first Italian multinational to be certified among the Global \"Leading Employers\" 2026. This recognition spans all 24 countries where we operate.

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds.

Are you ready to embark on a journey and amplify your potential? Amp Up Your Career,