Global Freight Ops Lead — Hybrid & Data‑Driven

Reverse; Toscana; Ibrido; EUR 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work after onboarding

Permanent contract CCNL Agenzie Maritt

Descrizione del lavoro

Reverse is seeking an Operations Team Lead for Freight Forwarding in Italy (Toscana). You will lead a 6+ member operations desk, drive day-to-day activities, and shape process evolution with a hands-on, front-line leadership style.

The role offers onboarding and a clear path toward broader operational ownership, within a fast-growing, international group that embraces data-driven decisions and cross-border collaboration.

Competenze

• 5–8 years in international freight forwarding/multimodal shipping.
• Leadership: capable coach, visible, drives team cohesion.
• ERP/TMS experience, CargoWise preferred.
• Fluent Italian and English.
• Supervisory experience is a plus.

Mansioni

• Lead and coach a 6+ person operations desk, setting priorities and driving performance.
• Own daily operations: ensure forwarding, customs, and freight moves meet quality and schedule.
• Optimize processes using CargoWise ERP and real-time data to remove bottlenecks.
• Serve as senior escalation point, safeguard service levels with key accounts.

Conoscenze

People Leadership

Operational Excellence

Systems Proficiency

Analytical Thinking

Italian & English

Strumenti

CargoWise ERP

Descrizione del lavoro

Reverse is seeking an Operations Team Lead for Freight Forwarding in Italy (Toscana). You will lead a 6+ member operations desk, drive day-to-day activities, and shape process evolution with a hands-on, front-line leadership style.

The role offers onboarding and a clear path toward broader operational ownership, within a fast-growing, international group that embraces data-driven decisions and cross-border collaboration.