Global Freight Operations Specialist

Speedrun Talent Network; Lombardia; Hybrid; EUR 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Equity program

Parental leave benefit

Lunches compensation

Job summary

Flexport is hiring a Global Operations Associate in Lombardy, Italy. You will manage end-to-end shipments, coordinate with diverse partners, and ensure operations meet KPI and SLA targets.

The role requires logistics experience, fluent Italian and English, and a proactive, compliance‑minded approach in a fast-paced environment. Join a multinational tech-enabled logistics company offering career growth, equity opportunities, and comprehensive benefits as you contribute to delivering reliable

Qualifications

• Experience in logistics, freight forwarding or ocean carrier operations (ocean freight knowledge a plus).
• Fluent in Italian and English; other European languages a plus.

Responsibilities

• Be the front line ensuring shipments move on-time and exceptions are handled appropriately.
• Ensure work satisfies internal KPIs and SLAs demonstrating quality delivery.
• Follow standard operating procedures (SOP).
• Resolve client issues quickly and ensure smooth operations at origin and destination; escalate as needed.
• Coordinate daily logistics with partners (steamship lines, air carriers, intermodal, drayage, customs, warehousing, etc.).
• Execute end-to-end movement of freight shipments within a regional network (imports/exports).
• Support shipments managed by partners to drive partner autonomy where applicable.

Skills

Logistics

Freight forwarding

Supply chain

Time management

Communication

Education

BA/BS Degree or forwarding agent training

Job description

Flexport is hiring a Global Operations Associate in Lombardy, Italy. You will manage end-to-end shipments, coordinate with diverse partners, and ensure operations meet KPI and SLA targets.

The role requires logistics experience, fluent Italian and English, and a proactive, compliance‑minded approach in a fast-paced environment. Join a multinational tech-enabled logistics company offering career growth, equity opportunities, and comprehensive benefits as you contribute to delivering reliable