Global Freight Operations Specialist

MaC VC; Turbigo; On-site; EUR 28,000 - 39,000; Full time

Benefits offered by this job

Vacation days

Lunch allowance

Health insurance

Life insurance

Pension contributions

Employee Assistance Program

Equity program

Parental leave

Job summary

Flexport is hiring a Global Operations Associate to ensure shipments move on-time and issues are resolved swiftly. You will manage SOP-compliant processes, coordinate with carriers and partners, and support end-to-end freight movement within a regional network for both imports and exports.

The role requires 1-2+ years in logistics, fluency in Italian and English, and a strong focus on accuracy, communication, and cross-functional collaboration in a fast-paced environment.

Qualifications

• BA/BS Degree or completed professional training as forwarding agent.
• 1-2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations.
• Fluent in Italian and English; other European languages are a plus.
• Able to adapt to a fast-paced environment and manage a large volume of tasks.
• Attention to detail and effective written and verbal communication.
• Strong teamwork and relationship-building abilities.
• Comply with regulatory requirements in a heavily regulated industry.

Responsibilities

• Be the frontline in ensuring shipments move on-time and exceptions are handled properly.
• Ensure work satisfies internal KPIs and SLAs.
• Follow standard operating procedures (SOP).
• Resolve client issues quickly and ensure smooth operations at origin and destination.
• Coordinate logistics operations with internal and external partners (steamship lines, air carriers, intermodal, drayage, customs, warehousing, etc.).
• Execute end-to-end movement of freight within a regional network (imports and exports).
• Assist shipments managed by partners to drive partner autonomy where applicable.

Skills

Logistics coordination

Client communication

Time management

Attention to detail

Teamwork

Problem solving

Education

BA/BS Degree or forwarding agent training

Job description

Flexport is hiring a Global Operations Associate to ensure shipments move on-time and issues are resolved swiftly. You will manage SOP-compliant processes, coordinate with carriers and partners, and support end-to-end freight movement within a regional network for both imports and exports.

The role requires 1-2+ years in logistics, fluency in Italian and English, and a strong focus on accuracy, communication, and cross-functional collaboration in a fast-paced environment.