German-Speaking Technical CSM – Cyber Security Platform

Armis Security

Milano

In loco

EUR 60.000 - 90.000

Tempo pieno

14 giorni+

Generatore di candidature

Una candidatura apposita per questa offerta — un curriculum e una lettera di presentazione personalizzati, perfettamente in linea con l'annuncio.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Health benefits

Discretionary time off

Monthly me days

Descrizione del lavoro

Armis is seeking a Technical Customer Success Manager (German Speaking) to join our Customer Success Team. You will serve as the business liaison between customers and cross-functional teams, guiding hands-on technical delivery and platform adoption to achieve maximum value realization.

The role emphasizes maintaining health and retention, delivering use cases, and aligning customer goals with Armis capabilities.

Competenze

5+ years experience in a related function with direct customer facing, advocacy and engagement experience in post‑sales, systems engineering, professional services or client management functions, ideally in Customer Success.
3+ years experience in network engineering, architecture, support, or network design capacity.
2+ years experience working in Security/Healthcare/automotive/Retail/OT.

Mansioni

Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
Build strong customer relationships by engaging early as the customer transitions from PreSales to deployment.
Guide the customer through the implementation phase, delivering use cases and value.
Responsible for overall health and retention of assigned customers, maximizing satisfaction and driving adoption.
Deliver Executive Business Reviews and provide program status updates.