General Manager — Lead Guest Experience & Profitability

Radisson Hotel Group; Firenze; In loco; EUR 90.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hotel employee rates

Friends & Family discount

Discounts on breakfast & spa

Descrizione del lavoro

Radisson Blu Hotel, Florence is seeking a General Manager to lead our vibrant team and ensure exceptional guest experiences in a luxury environment. You will drive P&L, strategic planning and brand standards while inspiring a diverse workforce to deliver memorable moments.

Reporting to the Managing Director, you will collaborate with department heads and owners to maximise performance and guest satisfaction, in line with RHG's Yes I Can spirit.

Competenze

• Experience in hotel management or in a related field.
• Excellent communication and interpersonal abilities.
• Strategic thinker, problem-solving skills and passionate for hospitality.
• Balance executing and delivering the master plan with a strategic focus on guest experience, revenue generation and commercial results for stakeholders.
• Work with Heads of Department to maximise business opportunities and brand reputation, and ensure budget adherence.

Mansioni

• Be responsible for the P&L of the hotel and oversee the daily operations.
• Plan and supervise the activities of an extensive and diverse workforce, to ensure the smooth and profitable running of the business.
• Be a strong and professional business leader, ensuring that hotel team members work as a well-functioning team.
• Operate the hotel in a manner that represents the brand standards and exceed guest expectations.
• Responsible for actively communicating and executing the company strategies.
• Play a key role between the central team and the owners.

Conoscenze

Hotel management

Communication

Strategic thinking

Problem solving

Team leadership

Guest experience

Descrizione del lavoro

Radisson Blu Hotel, Florence is seeking a General Manager to lead our vibrant team and ensure exceptional guest experiences in a luxury environment. You will drive P&L, strategic planning and brand standards while inspiring a diverse workforce to deliver memorable moments.

Reporting to the Managing Director, you will collaborate with department heads and owners to maximise performance and guest satisfaction, in line with RHG's Yes I Can spirit.