Stage Ricevimento - The St. Regis Florence

St. Regis Hotels & Resorts; Toscana; On-site; EUR 6,100 - 7,300; Full time

Job summary

St. Regis Hotels & Resorts in Florence is seeking a Front Office Intern to assist in daily Front Office operations and interact with guests.

During the internship you will help with check-in/check-out, guest assistance and team support, while gaining knowledge of room categories, rates, packages, promotions and hotel systems. Fluency in English is required, Italian knowledge is highly recommended, and you should maintain excellent grooming and customer service standards.

Qualifications

• Fluency in English is required; good knowledge of Italian language is highly recommended.
• Good communication skills.
• Commitment to deliver a high level of customer service.
• Excellent grooming standards.
• Ability to work independently and as part of a team.

Responsibilities

• As a Front Office Intern, the student will assist in daily Front Office operations and work with customers and Guests.
• During the internship, the intern will support the team in tasks such as check-in and check-out procedures, Guest assistance and Team support.

Skills

Fluency in English

Italian language

Communication skills

Customer service

Grooming standards

Teamwork

Job description

Additional Information

Job Number 26140091

Job Category Management Development Programs/Interns

Location Piazza Ognissanti 1, Florence 50123, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: EUR 600 Monthly Salary

As a Front Office Intern, the student will assist in daily Front Office operations and work with customers and Guests.

During the internship, the intern will support the team in tasks such as check-in and check-out procedures, Guest assistance and Team support.

We expect that the student can understand the different hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, and act in accordance with policies and procedures when working with front of the house teams and systems.

We expect:

• Fluency in English is required; good knowledge of Italian language is highly recommended.
• Good communication skills;
• Commitment to deliver a high level of customer service;
• Excellent grooming standards;
• Ability to work independently and as part of a team

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.