Front Desk Executive - Patient Care & Guest Relations

Life Force Homeopathy; Front; On-site; EUR 1,500 - 2,600; Full time

Job summary

Life Force Homeopathy seeks a Front Office Executive for Paud, Pune. The role handles greeting and registering patients, answering calls, and managing appointments in a patient-focused environment.

The ideal candidate is presentable with strong English communication, capable of handling inquiries, and willing to travel if needed. Working hours are 11am to 08pm with weekly off on Monday.

Qualifications

• Greet patients and register them at the desk.
• Answer incoming phone calls and customer queries.
• Set and confirm appointments and provide basic clinic information.

Responsibilities

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments.
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task.

Skills

Presentable

English communication

Job description

Life Force Homeopathy seeks a Front Office Executive for Paud, Pune. The role handles greeting and registering patients, answering calls, and managing appointments in a patient-focused environment.

The ideal candidate is presentable with strong English communication, capable of handling inquiries, and willing to travel if needed. Working hours are 11am to 08pm with weekly off on Monday.