Front Office L68/99

Dentalcoop S.R.L.; Schio; In loco; EUR 24.000 - 34.000; Tempo pieno

Descrizione del lavoro

Dentalcoop S.R.L. in Schio (Veneto), Italy, is looking for a Dental Health Secretary to manage front-desk and administrative operations within a busy dental practice.

You will greet patients, schedule appointments, maintain records, handle billing and insurance claims, and ensure clear communication between patients and dental staff. The role requires confidentiality, strong organizational skills, and proficiency with practice management software and standard office tools to support efficient

Competenze

• High school diploma or equivalent; dental/medical admin training is a plus.
• Experience in dental/medical admin preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication.
• Proficiency in dental practice management software and MS Office.
• Attention to detail and confidentiality.

Mansioni

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional manner.
• Facilitate communication between patients and dental professionals to support care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Conoscenze

Organizational skills

Time management

Verbal and written communication

Attention to detail

Confidentiality and professionalism

Formazione

High school diploma or equivalent; dental/medical admin training is a plus

Strumenti

Dental practice management software

MS Office

Descrizione del lavoro

Job Summary

The Dental Health Secretary is responsible for managing administrative operations within a dental practice. This role ensures the smooth coordination of patient services by handling appointment scheduling, maintaining accurate patient records, processing billing, and supporting clear communication between patients and dental staff. The Dental Health Secretary plays a key role in creating a professional and welcoming environment for all visitors to the clinic.

Key Responsibilities

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Job Qualifications

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Previous experience in a dental, medical, or healthcare administrative role preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in dental practice management software and standard office applications.
• Attention to detail and a high level of accuracy in recordkeeping.
• Ability to maintain confidentiality and professionalism at all times.