Front Desk Lead / Senior Front Desk Associate

Harthall Hotel; Pogno; On-site; EUR 34,000 - 47,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary보험

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Job summary

Harthall Hotel in Pogno, Italy is seeking a Front Desk Lead/Senior Front Desk Associate to deliver warm welcomes and create lasting impressions for guests.

This role offers opportunities through our Management Development Program and advancement into supervisory roles. Both PT and FT positions are available; hours are 7:00am-3:30pm, with benefits eligible for full-time.

Qualifications

• Prior front desk experience in a brand setting or luxury hotel environment.
• Strong communication and listening skills and excellent speaking, reading, and writing ability.
• Fluency in English; additional languages preferred.
• Flexible schedule required for days, weekends, and holidays.
• High energy with effective and influential people skills.

Responsibilities

• In this role you will assist with daily front desk operations, miscellaneous front desk duties, administrative tasks, and special projects.

Skills

Front desk experience

Strong communication

Fluent English

Flexible schedule

Multitasking

Tools

Microsoft Office

PEP hotel platform

Job description

About Us:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role:

Seeking charismatic and outgoing hospitality professionals to join our growing TEAM! As Front Desk Lead/Senior Front Desk Associate you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests.

*PT/FT - Hours are 7:00am-3:30pm

Advancement Opportunities and Professional Career Path:

• Front Office Manager


• Operations Manager


• Assistant General Manager


• General Manager

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

• 401k


• Health/Dental/Vision/Life/Voluntary Insurance


• Management Development Program


• TEAM and Travel Discounts


• Vacation/Well/Holiday Pay


• Career Advancement Opportunity


• Referral Bonus Program

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Responsibilities:

In this role you will assist with daily front desk operations, miscellaneous front desk duties, administrative tasks, and special projects.

Requirements:

• Prior front desk experience in a brand setting or luxury hotel environment


• Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (PEP)


• Strong communication and listening skills and excellent speaking, reading, and writing ability


• Fluency in English: additional languages preferred. Spanish language skills are highly desired


• Flexible schedule required for days, weekends, and holidays


• High energy with effective and influential people skills. Positive attitude and the desire to motivate others


• The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming


• Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire

Source: Hospitality Online