French Speaking Cybersecurity Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; Italia; On-site; EUR 33,000 - 47,000; Full time

Benefits offered by this job

Health Insurance

Relocation Package

Monthly Bonus

13th & 14th Salaries

Job summary

Mercier Consultancy Group is seeking a French-speaking Cybersecurity Customer Expert to join our Greece-based on-site team in Athens. You will advise clients on cybersecurity software, provide technical support, and help protect client data while working with international engineers.

Ideal candidates are fluent in French and English, have strong problem-solving skills, and are ready to relocate. The role offers a competitive monthly salary, full relocation, and bonus potential within a dynamic,

Qualifications

• Experience in cybersecurity customer support or technical helpdesk.
• Fluent in French (written and spoken) with professional English.
• Strong problem-solving and communication skills.
• Willingness to relocate to Athens, Greece.

Responsibilities

• Act as the primary point of contact for French-speaking clients regarding cybersecurity software and security protocols.
• Provide technical support to ensure data integrity and protection suites effectiveness.
• Monitor and troubleshoot vulnerabilities in real-time, escalate to Tier 2 when needed.
• Educate users on security best practices to prevent breaches.
• Maintain case documentation in security management ticketing systems.
• Stay updated on threats and trends to provide proactive consultations.
• Collaborate with international security engineers to refine workflows.

Skills

Cybersecurity basics

Technical support

French language

English language

Customer service

Tools

Ticketing systems

Security software

Job description

French Speaking Cybersecurity Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.

Job Overview

We are currently seeking highly skilled professionals for the French Speaking Cybersecurity Customer Experts position in Greece. This is an exclusive opportunity to launch your career in the rapidly evolving cybersecurity sector while enjoying the vibrant Mediterranean lifestyle offered by one of the most sought-after jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for French-speaking clients regarding complex cybersecurity software and security protocols.
• Provide technical support to ensure the integrity of client data and the efficacy of their digital protection suites.
• Monitor and troubleshoot potential security vulnerabilities in real-time, escalating incidents to Tier 2 technical teams when necessary.
• Educate users on security best practices to prevent unauthorized access and data breaches.
• Maintain detailed case documentation within our security management ticketing systems.
• Stay updated on the latest cybersecurity threats and industry trends to provide proactive security consultations.
• Collaborate with international security engineers to refine internal customer service and threat-response workflows.
• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or right to work in Greece.
• Strong passion for the cybersecurity industry and interest in digital safety.
• Exceptional problem-solving skills and a high degree of technical aptitude.
• Professional fluency in English for internal training and team collaboration.
• Ability to relocate to Athens for this full-time on-site position.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on leading cybersecurity software.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).
• Monthly Performance Bonus linked to your technical expertise and client success.
• Extra 13th and 14th salaries per year.
• A dynamic, international work environment in the heart of Greece.

Life in Greece

Embracing one of our French-speaking jobs means choosing a life of sunshine, culture, and ancient history. When you move to Greece, you gain access to an unparalleled quality of life, where world-class nightlife, historic landmarks, and beautiful coastlines are part of your daily routine. Greece offers the perfect balance between a demanding tech career and a relaxed, Mediterranean pace of life.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free. From the moment you land, you will discover why thousands of professionals choose to build their futures in Greece, enjoying the incredible local cuisine, a welcoming expat community, and the unique energy that only Athens can provide. If you are looking for premier French-speaking jobs in Greece, this is your gateway to success.