French Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy MD; Italia; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Performance bonus

Relocation package

Health insurance

Training program

Career progression

13th/14th salaries

Job summary

Mercier Consultancy Group in Greece is recruiting French-speaking Customer Experts for Dyson to deliver premium support for Dyson's premium home electronics. Join an international team and enjoy relocation assistance and a Mediterranean lifestyle.

You will handle inquiries via phone, email, and chat, troubleshoot issues, and maintain high customer satisfaction while communicating in French.

Qualifications

• Native or fluent French required (spoken and written).
• EU passport or Greece work permit.
• Interest in consumer electronics and modern technology.
• Excellent communication with empathy and problem-solving.
• Proficiency with computers and digital tools.
• Able to work remotely as part of an international team.

Responsibilities

• Act as a brand ambassador for Dyson, providing premium support within the consumer electronics sector.
• Manage inquiries via phone, email, and chat about high-end home appliances and technology.
• Troubleshoot technical issues for customers to ensure a seamless Dyson experience.
• Document customer interactions accurately within our CRM systems.
• Collaborate with internal teams to stay updated on Dyson’s product developments.
• Strive to meet personal and team KPIs and quality standards.

Skills

French language

Customer service

Communication

Technical support

Tools

CRM software

Job description

French Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career opportunities that define professional excellence.

Job Overview

We are currently seeking talented individuals for the French Speaking Customer Experts for Dyson position in Greece, representing one of the most innovative names in the consumer electronics industry. This is a unique opportunity to join an elite team and provide world-class support for Dyson's sophisticated portfolio of technology, all while enjoying the Mediterranean lifestyle through our supported jobs in Greece.

Key Responsibilities

• Act as a brand ambassador for Dyson, providing premium support within the consumer electronics sector
• Manage inquiries regarding high-end home appliances and innovative technology via phone, email, and chat
• Troubleshoot technical issues for customers, ensuring a seamless experience with Dyson products
• Maintain a high level of customer satisfaction by delivering professional and expert advice in French
• Document customer interactions accurately within our advanced CRM systems
• Collaborate with internal teams to stay updated on the latest developments in the consumer electronics market
• Strive to meet and exceed personal and team-based KPIs and quality assurance standards

Requirements

• Native or fluent French (spoken and written) is mandatory for this role
• Valid EU passport or work permit for employment in Greece
• A genuine passion for consumer electronics and modern technology
• Excellent communication skills with an empathetic and solution-oriented approach
• Proficiency in computer navigation and digital communication tools
• Ability to thrive in a remote work environment while remaining part of a highly engaged, international team

Benefits

• Competitive Monthly Salary plus monthly performance bonus incentives
• Exceptional financial stability with 2 extra salaries per year (13th and 14th salary)
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided)
• Comprehensive, fully paid training program to master Dyson's product range
• Full health insurance coverage and additional employee benefits
• A career-defining role within the thriving sector of French-speaking jobs
• Continuous professional development and opportunities for career progression

Life in Greece

Choosing one of our French-speaking jobs in Greece means choosing an unparalleled quality of life. With its legendary sunshine, vibrant history, and stunning coastal landscapes, Greece offers a Mediterranean lifestyle that is the envy of Europe. Whether you are exploring ancient ruins or enjoying a coffee in a bustling square, living in Greece provides a perfect harmony between professional growth and personal enrichment.

Beyond the career advantages, moving to Greece allows you to immerse yourself in a culture known for its world-class gastronomy and warm hospitality. Our relocation support ensures your move to Greece is seamless and stress-free, allowing you to settle in quickly and experience the very best of what this historic country has to offer. Join our community of international professionals and transform your career in beautiful Greece.