Luxury Beauty Client Advisor
Officina Profumo-Farmaceutica di Santa Maria Novella
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Descrizione del lavoro
Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in Italy to uphold the brand's heritage and deliver a luxury client experience. You will drive store sales, apply brand standards, and cultivate lasting client relationships through knowledgeable service and cross-selling across product ranges.
The role requires at least 3 years in sales, fluency in Italian and English, and flexibility to work in a fast-paced luxury environment.
Competenze
- Excellent written and verbal communication skills.
- At least 3 years of experience in sales.
- Proficiency in Italian and English.
- Ability to work in a fast-paced and dynamic environment.
- Demonstrated capability to build enduring client relationships.
Mansioni
- Consistently reach and exceed personal and store sales targets.
- Implement store strategies and stay informed about performance.
- Provide outstanding customer service and uphold high sales standards.
- Deliver a luxury shopping experience and showcase brand heritage.
- Maximize cross-selling opportunities across product ranges.
- Collect client information using CRM to tailor future opportunities.
- Ensure client satisfaction and brand selling ceremonies in daily practice.
- Collaborate effectively with colleagues to maintain a positive work atmosphere.
Conoscenze
Strumenti
Descrizione del lavoro
Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in Italy to uphold the brand's heritage and deliver a luxury client experience. You will drive store sales, apply brand standards, and cultivate lasting client relationships through knowledgeable service and cross-selling across product ranges.
The role requires at least 3 years in sales, fluency in Italian and English, and flexibility to work in a fast-paced luxury environment.
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