Luxury Beauty Client Advisor

Officina Profumo-Farmaceutica di Santa Maria Novella; Venezia; On-site; EUR 25,000 - 30,000; Full time

Job summary

Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in Italy to uphold the brand's heritage and deliver a luxury client experience. You will drive store sales, apply brand standards, and cultivate lasting client relationships through knowledgeable service and cross-selling across product ranges.

The role requires at least 3 years in sales, fluency in Italian and English, and flexibility to work in a fast-paced luxury environment.

Qualifications

• Excellent written and verbal communication skills.
• At least 3 years of experience in sales.
• Proficiency in Italian and English.
• Ability to work in a fast-paced and dynamic environment.
• Demonstrated capability to build enduring client relationships.

Responsibilities

• Consistently reach and exceed personal and store sales targets.
• Implement store strategies and stay informed about performance.
• Provide outstanding customer service and uphold high sales standards.
• Deliver a luxury shopping experience and showcase brand heritage.
• Maximize cross-selling opportunities across product ranges.
• Collect client information using CRM to tailor future opportunities.
• Ensure client satisfaction and brand selling ceremonies in daily practice.
• Collaborate effectively with colleagues to maintain a positive work atmosphere.

Skills

Sales experience

Communication skills

Customer service

Team player

Bilingual Italian-English

Tools

CRM

Job description

Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in Italy to uphold the brand's heritage and deliver a luxury client experience. You will drive store sales, apply brand standards, and cultivate lasting client relationships through knowledgeable service and cross-selling across product ranges.

The role requires at least 3 years in sales, fluency in Italian and English, and flexibility to work in a fast-paced luxury environment.