Experiential Luxury Beauty Client Advisor

Officina Profumo-Farmaceutica di Santa Maria Novella; Milano; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Officina Profumo-Farmaceutica di Santa Maria Novella in Milano is seeking a Client Advisor to deliver a luxury shopping experience and drive personal sales goals. You will know the brand heritage, build lasting client relationships, and guide customers through product journeys with expert service.

The role requires a sales-focused mindset, adaptability in a fast-paced environment, and English language skills; other languages are a plus.

Competenze

• 2–3 years of experience in sales, luxury retail preferred.
• Strong customer service and interpersonal skills.
• Ability to meet personal and store sales targets.

Mansioni

• Consistently reach and exceed personal and store sales targets while supporting business growth
• Implement store strategies and stay informed about store performance
• Provide outstanding customer service with knowledge of Santa Maria Novella heritage and products
• Maximise cross-selling opportunities using all product ranges
• Collect client data via CRM to build relationships and tailor future opportunities
• Maintain store presentation and adhere to visual guidelines
• Assist in stock management and daily store operations
• Collaborate with colleagues to ensure an exceptional client experience

Conoscenze

Sales experience

Luxury retail

Customer service

English language

Descrizione del lavoro

Officina Profumo-Farmaceutica di Santa Maria Novella in Milano is seeking a Client Advisor to deliver a luxury shopping experience and drive personal sales goals. You will know the brand heritage, build lasting client relationships, and guide customers through product journeys with expert service.

The role requires a sales-focused mindset, adaptability in a fast-paced environment, and English language skills; other languages are a plus.