Field Technical Support - Marine Electronics

FLIR Systems, Inc.; Italia; In loco; EUR 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary and benefits

Ongoing learning and development

Descrizione del lavoro

Raymarine Italia, part of Teledyne Technologies, seeks a Product Support Specialist to be the primary technical contact for customers including OEM boat builders, dealers, and end users. You will provide field-based support, diagnose issues, and collaborate with internal teams to ensure customer satisfaction.

The role requires regular travel across Italy with occasional trips to other European sites, participation in trade shows, and building strong relationships with OEMs, dealers, installers,

Competenze

• Technical or scientific qualification (degree or secondary school diploma).
• Strong analytical and troubleshooting skills.
• Good understanding of electrical and electronic systems.
• Excellent interpersonal and communication skills.
• Ability to build strong relationships with customers and colleagues.
• Proactive approach with strong initiative and self-motivation.
• Good level of English.
• Proficient with IT systems and standard computer applications.

Mansioni

• Provide field-based technical support for Raymarine products and related lines.
• Support customers across Italy and adjacent territories, including OEMs and dealers.
• Diagnose and resolve product-related technical issues efficiently and professionally.
• Act as the main point of contact for customers requiring technical assistance and after-sales support.
• Collaborate with internal Customer Service and technical teams to resolve complex cases.
• Participate in trade shows, exhibitions, product demonstrations, and promotional events.
• Maintain strong relationships with OEMs, dealers, installers, and end users.

Conoscenze

Analytical troubleshooting

Electrical/electronic systems

Customer interaction

English proficiency

Communication skills

Formazione

Technical or scientific qualification

Strumenti

IT systems

Descrizione del lavoro

Raymarine Italia, part of Teledyne Technologies, seeks a Product Support Specialist to be the primary technical contact for customers including OEM boat builders, dealers, and end users. You will provide field-based support, diagnose issues, and collaborate with internal teams to ensure customer satisfaction.

The role requires regular travel across Italy with occasional trips to other European sites, participation in trade shows, and building strong relationships with OEMs, dealers, installers,