Field Support Representative

Infinity Quest; Lombardia; Vor Ort; EUR 32.000 - 52.000; Vollzeit

Zusammenfassung

Infinity Quest Limited in Lombardy, Italy, is seeking an on-site IT Support specialist. The role emphasizes hands-on deskside support, AV setup for meeting rooms, and ensuring smooth video conferencing across enterprise environments.

You will maintain Windows desktops/laptops, troubleshoot hardware and software, and coordinate AV peripherals such as cameras, microphones, displays, and touch panels. Italian language proficiency is required.

Qualifikationen

• Hands-on onsite/deskside IT support.
• AV support in corporate environments.
• Meeting room equipment setup and troubleshooting.
• Video conferencing platforms: Teams Rooms, Zoom Rooms, Webex.
• AV peripherals: cameras, mics, speakers, displays, projectors, touch panels.
• Windows desktop/laptop support, hardware/software troubleshooting.
• Italian language proficiency required.

Aufgaben

• Provide hands-on onsite/deskside IT support.
• Set up and troubleshoot meeting room equipment.
• Support video conferencing across enterprise environments.
• Maintain AV peripherals (cameras, mics, speakers, displays, projectors, touch panels).
• Support Windows desktops/laptops and troubleshoot hardware/software.

Kenntnisse

Onsite/ deskside IT support

AV support

Meeting room equipment setup

Video conferencing platforms

AV peripherals handling

Windows desktop/laptop support

Italian language

Tools

Microsoft Teams Rooms

Zoom Rooms

Cisco Webex

Jobbeschreibung

• Minimum 2 years of hands-on onsite/deskside IT support.
• Strong AV support experience in corporate or enterprise environments.
• Meeting room and conference room equipment setup and troubleshooting.
• Video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms or Cisco Webex.
• AV peripherals: cameras, microphones, speakers, displays, projectors and touch panels.
• Windows desktop/laptop support, hardware/software troubleshooting and IMAC.
• Italian Language is required for this position