FIELD SERVICE TECHNICIAN M/F

Crit Experts & Cadres; Ponte San Pietro; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Relocation support

Comprehensive training

International environment

Job summary

Crit Experts & Cadres is seeking a Field Service Technician for our Ponte San Pietro headquarters. You will install, commission, and maintain high-tech machinery across Europe, train users, and provide on-site and remote support.

Travel about 50% is expected while contributing to machine testing and validation with production teams. The ideal candidate has 5–7 years of field service or industrial maintenance experience, fluent French, and strong reading of technical drawings.

Qualifications

• Fluent French and professional-level English or Italian
• 5–7 years of experience in field service or industrial maintenance
• Proven experience working with CNC machines
• Good mechanical skills and ability to read technical drawings
• Proficiency in measurement instruments and standard office software
• Willingness to travel across Europe ~50% of the time

Responsibilities

• Install and commission machines at customer sites across Europe
• Train users on how to operate the equipment
• Diagnose breakdowns and perform preventive and corrective maintenance
• Provide on-site and remote technical support
• Participate in machine testing and validation with production teams
• Ensure high customer satisfaction through technical expertise

Skills

French fluency

English or Italian

Tools

CNC machines

Job description

PERMANENT CONTRACT – Based in Ponte San Pietro (Bergamo, Italy) – Salary: 35000€ to 45000€ depending on experience and qualifications

Join a leading Italian manufacturer of industrial machinery for the optical industry. For over 30 years, the company has been designing and manufacturing high-tech industrial equipment for the optical sector. With a strong international presence, the group operates worldwide through its subsidiaries across North America, Europe, Asia and South America.

As part of the development of our Customer Service team, we are looking for a FIELD SERVICE TECHNICIAN M/F to join our headquarters in Italy. Reporting to the Technical Manager, your main responsibilities will include:

• Installing and commissioning our machines at customer sites across Europe.
• Training users on how to operate the equipment
• Diagnosing breakdowns and carrying out preventive and corrective maintenance.
• Providing on-site and remote technical support
• Participating in machine testing and validation activities in collaboration with the production teams
• Ensuring a high level of customer satisfaction through your technical expertise and strong customer-service orientation

Your profile

• Fluent French and professional-level English or Italian
• 5 to 7 years of experience in field service or industrial maintenance
• Proven experience working with CNC machines
• Good mechanical skills and ability to read technical drawings
• Proficiency in measurement instruments and standard office software
• Willingness to travel throughout Europe, approximately 50% of the time

What we offer

• A permanent contract based in Ponte San Pietro, Italy
• Relocation support
• Comprehensive training on our technologies
• An international working environment with opportunities for career development.