Field Service Specialist

Enboarder; Lombardia; On-site; EUR 60,000 - 100,000; Full time

Job summary

Enboarder is seeking a Field Service Consultant to drive complex deal execution by translating customer requirements into Salesforce Field Service architectures. You will own the technical vision and align scheduling, asset management, and mobile capabilities with client outcomes.

You will lead end-to-end demonstrations, design sessions, and customer workshops, articulating product value to senior stakeholders and shaping roadmaps for scalable deployments across industries.

Qualifications

• 7+ years in enterprise software pre-sales or solution consulting.
• Bachelor's degree or equivalent experience.
• Deep Salesforce Field Service knowledge including scheduling and asset mgmt.

Responsibilities

• Demonstrates deep familiarity with scheduling, asset mgmt, and integration tech.
• Landscape and architecture analysis to position Salesforce Field Service as best fit.
• Presents technical recommendations to drive usage at scale.
• Leads design sessions and documents domain workflows aligned to client goals.
• Builds credibility with clients and partners through discovery calls.
• Presents executive demos and articulates value to stakeholders.
• Maps business requirements to solution architectures and roadmaps.
• Manages technical due diligence and risk in complex deployments.

Skills

Salesforce Field Service

Solution Architecture

Pre-sales

Technical Leadership

Executive Presentations

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

Salesforce

APIs & Integration

Job description

The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.

This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.

Key Responsibilities

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
• Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
• Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
• Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
• Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
• Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
• Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.

Required

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
• Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
• Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
• Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
• Experience working in or alongside a customer success, professional services, or consulting capacity
• Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
• Track record of developing customer champions and technical trust-based relationships in enterprise accounts