Field service specialist

Salesforce, Inc.; Milano; Vor Ort; EUR 118.000 - 144.000; Vollzeit

Benefits dieser Stelle

Base salary €117,600 – €144,000 per yr

Incentive component tailored by grade

Professional development resources

AI‑driven productivity tools

Zusammenfassung

Salesforce, Inc. in Milan, Italy is seeking a senior pre-sales/solution architecture professional with deep Salesforce Field Service (FSL) expertise to design and position end-to-end field service solutions for large-scale deployments.

You will lead discovery calls, craft architectures, and deliver executive-level demos to c-suite and VP stakeholders, translating business needs into scalable roadmaps and technical strategies.

Qualifikationen

• 7+ years in enterprise software pre-sales, solution consulting or technical architecture.
• Deep Salesforce Field Service (FSL) expertise including scheduling optimization and asset management configuration.
• Experience designing end-to-end solutions for large-scale deployments and presenting to executives.
• Proven ability to manage due-diligence and risk assessment in complex deals; strong executive presence.

Aufgaben

• Demonstrate deep familiarity with scheduling, mobile asset management and integration technologies.
• Understand market landscape, competition and technical architecture to position Salesforce Field Service.
• Provide actionable technical recommendations and drive usage at scale.
• Lead technical design sessions, documenting workflows and architectures aligned with client objectives.
• Develop customer champions and establish technical credibility through discovery calls.
• Present executive-level product demonstrations to C-suite and VP stakeholders.
• Translate business requirements into solution architectures and roadmaps leveraging field service assets and mobile capabilities.
• Manage technical due-diligence and risk assessment for complex mobile and scheduling deployments.

Kenntnisse

Enterprise pre-sales

Solution consulting

Technical architecture

Executive presence

Demo delivery to executives

Due-diligence management

APIs/Middleware/IoT familiarity

Ausbildung

Bachelor’s degree in Computer Science/Engineering/IS/Business or equivalent

Tools

APIs

Middleware

IoT

Jobbeschreibung

Key responsibilities

• demonstrate deep familiarity with scheduling, mobile asset management and integration technologies.
• understand market landscape, competition and technical architecture to position salesforce field service.
• provide actionable technical recommendations and drive usage at scale.
• lead technical design sessions, documenting workflows and architectures aligned with client objectives.
• develop customer champions and establish technical credibility through discovery calls.
• present executive‑level product demonstrations to c‑suite and vp stakeholders.
• translate business requirements into solution architectures and roadmaps leveraging field service assets and mobile capabilities.
• manage technical due‑diligence and risk assessment for complex mobile and scheduling deployments.

Required qualifications

• minimum 7 years of experience in enterprise software pre‑sales, solution consulting or technical architecture, focusing on field service, asset management or mobile workforce solutions.
• bachelor’s degree in computer science, engineering, information systems, business or equivalent practical experience.
• deep expertise in salesforce field service (fsl) including scheduling optimization, mobile capabilities and asset management configuration.
• proven ability to design and present end‑to‑end solutions for large‑scale enterprise deployments.
• strong executive presence and experience delivering product demos to senior stakeholders.
• experience managing technical due‑diligence and risk assessment in complex deal cycles.
• familiarity with integration technologies (apis, middleware, iot).

Preferred qualifications

• salesforce certifications (e.g., field service consultant, application architect, system architect).
• background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications).
• experience working with customer success, professional services or consulting teams.
• knowledge of agentforce ai‑driven scheduling or agentic workflow automation.
• track record of developing customer champions and technical trust‑based relationships.

compensation & benefits

• base salary €117,600 – €144,000 per year (italy).
• incentive component tailored by grade level.
• professional development resources.
• ai‑driven productivity tools.

location: milan, italy.