Field Service Engineer / Technician

Edwards Vacuum; Catania; In loco; EUR 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equal opportunities

Descrizione del lavoro

Edwards Vacuum in Catania, Italy is seeking a Field Service Engineer to deliver on-site service, repair, and maintenance of customer vacuum equipment. You will travel within your area to keep systems performing reliably and safely, joining the Customer Center Service team and reporting to the Operations Manager.

You will diagnose issues, provide service recommendations, and ensure documentation and safety standards are met while supporting customers across industries.

Competenze

• Previous field service experience.
• Good written and verbal communication; basic English required.
• Ability to work independently and resolve problems.

Mansioni

• Conduct planned and ad hoc visits to service, troubleshoot, and repair equipment.
• Perform installations, ensure safety compliance, and document activities.
• Act as on-site contact and provide recommendations to customers.

Conoscenze

Field service experience

Customer focus

Self-directed

Communication skills

Safety compliance

English basics

Descrizione del lavoro

Your role

Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.

Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.

Your day-to-day

• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime.
• Perform installations, ensure safety compliance, and document activities.
• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Your Skills And Experience

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Previous field service experience
• Customer focus
• Self-directed, with the ability to understand and resolve problems.
• Complies with all applicable laws, policies, and standards
• Good written and verbal communication skills. A basic command of written and spoken English is required.

Your Compensation And Benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

• Atlas Copco Italy ( ITZ-Edwards S.r.l.) is committed to and promotes equal opportunities. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law.
• Starting salary within the relevant salary range: from EUR 30,000 gross per year.
• The actual salary offered will be determined based on various factors, including, but not limited to, internal pay equity, level of responsibility, and the experience and skills of the selected candidate.

Your location

You will be part of our customer center in Catania, Italy. You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.