Field Service Engineer

Biopharma Careers; Milano; In loco; EUR 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

Biopharma Careers invites applications for a Field Service Engineer to support its Italian team. The role covers installation, warranty, and standard repairs of semiconductor equipment used for production of electronic devices. Frequent travel to customer sites across Italy is expected.

Candidates should hold a technical diploma or degree and possess strong analytical, communication, and ISO9000 awareness. A valid Italian driving license and passport are mandatory.

Competenze

• Ability to analyze and interpret technical information.
• Strong communication skills in Italian and English.
• Familiarity with ISO9000 quality systems.
• Understanding of semiconductor manufacturing processes.

Mansioni

• Install, service, and repair production equipment at customer sites.
• Coordinate with customers to ensure timely maintenance and uptime.
• Document service activity and report issues promptly.
• Travel up to 85% within Italy to customer sites.
• Maintain compliance with safety and quality standards.

Conoscenze

Analytical skills

Bilingual Italian/English

ISO9000 awareness

Semiconductor processes knowledge

Formazione

Technical diploma or degree

Descrizione del lavoro

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role:

We are seeking a Field Service Engineer for its Italian team. The Field Service Engineer (FSE) will perform installation, warranty and standard repairs of systems that maintain supply of production material utilized in a semiconductor manufacturing environment that makes the chips used in electronic devices such as Smart Phones, LED's, and Flat Screen TV's. This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business.

Field Service personnel travel to multiple customer locations or may be assigned to a specific site to provide equipment support. The scope of services may include maintaining the operation, repair of gas / chemical distribution equipment, gas / chemical blending equipment, critical monitoring systems and life safety systems. They will ensure compliance in operation and procedures, emergency preparedness, and drive flawless execution.

• Preform pre-task planning and equipment condition analysis prior to starting any work.
• Empowered to Stop the Job and elevate.
• Responsible for completion of customer requested tasks.
• Audit equipment and maintenance areas according to quality and safety standards
• Ensure processes and procedures are followed
• Report quality and safety issues immediately via the escalation process
• Takes ownership of NCE events and the RMA process to address equipment concerns in a timely manner.
• Complete all Field documentation accurately and submit for invoicing at the completion of the task.
• Provide solutions to the customer for equipment configuration, maintenance, and operation.

Who You Are:

• Willingness to travel, at least 85% of the time. A valid Italian driving license and Passport is mandatory.
• High School Diploma or Degree in a technical field
• Ability to analyze and interpret technical information.
• Good communication and interpersonal skills in both Italian and English.
• Awareness of ISO9000 / ISO9001
• Understanding of semiconductor manufacturing processes

What we offer:

• We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
• We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology.
• We are committed to creating access and opportunities for all to develop and grow at your own pace.
• Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!