Field Service Engineer - Power Quality & UPS (Italy/EMEA)

Eaton; Veneto; On-site; EUR 46,000 - 68,000; Full time

Job summary

Eaton Electrical seeks a Field Service Engineer to be based in Segrate (Milan), Padova, or Bologna, Italy. You will provide on-site technical services for Power Quality products, including commissioning, maintenance and repairs, while ensuring EHS compliance and customer satisfaction.

Ideal candidates hold a technical diploma and 3–5 years of on-site service experience with UPS or power electronics, and are fluent in Italian with English proficiency.

Qualifications

• Technical high school diploma or higher; PES/PAV/PEI/ PREPOSTO qualification is a plus.
• 3–5 years of on-site service experience; UPS and/or power electronics knowledge is a plus.

Responsibilities

• Deliver on-site technical services including commissioning, preventive maintenance, troubleshooting, repairs, and upgrades.
• Ensure all activities comply with Eaton's EHS standards and local regulations.
• Plan, coordinate, and manage service interventions with customers.
• Diagnose issues and implement solutions to maximize equipment performance.
• Verify information accuracy before and during service activities and address discrepancies.
• Complete detailed service reports and communicate findings to customers and stakeholders.
• Identify spare parts, upgrades, and service opportunities to support growth.
• Provide technical support and guidance to customers and partners.
• Deliver basic product and technical training to customers when required.

Skills

Electrical & electronic systems

Troubleshooting

Customer-focused

Communication

Travel willingness

Italian language

Education

Technical high school diploma

PES/PAV/PEI / PREPOSTO (plus)

Tools

Microsoft Office

Field service software

Job description

Eaton Electrical seeks a Field Service Engineer to be based in Segrate (Milan), Padova, or Bologna, Italy. You will provide on-site technical services for Power Quality products, including commissioning, maintenance and repairs, while ensuring EHS compliance and customer satisfaction.

Ideal candidates hold a technical diploma and 3–5 years of on-site service experience with UPS or power electronics, and are fluent in Italian with English proficiency.