Field Service Engineer - On-Site Repairs & Calibration

Ats Automation; Castel Bolognese; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Annual bonus

Corporate welfare program

Company canteen

Metasalute health plan

Job summary

Ats Automation is seeking a travelling technician to perform on-site service, maintenance, repair and calibration of complex equipment at customer premises. You will log work in the Fusion system and coordinate with the service planner to ensure quality support.

Ideal candidates have a mechanical/electrical background, 2–5 years of experience, and a valid driving license B. Occasional domestic and international travel is required, with a permanent, full-time position under CCNL Metalmeccanico

Qualifications

• Industrial Technical diploma with mechanical/electrical emphasis.
• Two to five years of experience as travelling technician or with remote technical service.
• Driving license B.

Responsibilities

• Perform service at customer premises per service planner instructions and share results via work report and Fusion enterprise system.
• Handle switchboard calls for service requests, identify reference machine in Fusion, and open the corresponding ticket.
• Travel domestically and internationally.
• Coordinate with suppliers to resolve technical issues at customer sites.
• Follow customer plant and safety regulations.

Skills

Troubleshooting

Machinery repair

Electrical diagrams

Reading manuals

Vendor liaison

Fusion system

MS Office

Education

Industrial Technical diploma (Mechanical / Electrical)

Tools

Fusion enterprise system

Job description

Ats Automation is seeking a travelling technician to perform on-site service, maintenance, repair and calibration of complex equipment at customer premises. You will log work in the Fusion system and coordinate with the service planner to ensure quality support.

Ideal candidates have a mechanical/electrical background, 2–5 years of experience, and a valid driving license B. Occasional domestic and international travel is required, with a permanent, full-time position under CCNL Metalmeccanico