Field Service Engineer - Digital Technologist

Reggiani Macchine S.p.A.; Comun Nuovo; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Reggiani Macchine S.p.A. is seeking a Field Service Engineer to provide technical support in Comun Nuovo, Italy. This role involves end-to-end support both locally and abroad and includes tasks like on-site assistance, tradeshow support, and user training.

Ideal candidates will have a technical degree and experience with digital machines. Proficiency in Italian and English is essential. If you are self-motivated and ready for travel, this opportunity positions you at the forefront of innovative digital printing technologies.

Competenze

• Two or more years of experience in field engineering positions on digital machines.
• Knowledge of RIP software and color management.
• Self-motivating personality able to manage a large service territory.

Mansioni

• Provide end-to-end technical support locally and abroad.
• On-site technical support and phone support.
• End-user training and feedback to R&D team.

Conoscenze

Technical degree in digital technology

Field engineering experience

Fluent in Italian

Fluent in English

Knowledge of inkjet printing technology

Good communication skills

Formazione

Technical degree or equivalent

Descrizione del lavoro

EFI is looking for a Field Service Engineer to join our Business Unit in Comun Nuovo (BG), Italy.

Are you inspired by a job that challenges you to be proactive and come up with new ideas that will push a product above and beyond your competitor's products? EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. This is a great opportunity to work with technology that is central to what makes us successful.

Main Duties And Responsibilities

• Provide end-to-end technical support locally and abroad
• On-site technical support
• Technical phone support
• Tradeshow support, including printer setup and calibration, demonstration, and teardown
• End-user training
• Feedback to our R&D team

Job Requirements

• Technical degree or equivalent experience in digital and electronic technology for industrial printers
• Two or more years of experience in field engineering positions on digital machines and electronic devices
• Availability for extensive travel at short notice
• Knowledge of inkjet printing technology in water-based ink
• Knowledge of RIP software and color management
• Knowledge of color theory and materials/ chemicals
• Knowledge of textile digital machine processes
• Good communication skills and customer-focused
• Fluent in Italian and English
• Self-motivating personality that can independently manage a large service territory (includes effective management of EFI assets i.e., parts, tools, company information)
• Knowledge of personal computers, Microsoft Windows, and Linux operating systems