Field Sales Trainer & Coach — Italy Travel

Aira; Bologna; On-site; EUR 35,000 - 40,000; Full time

Benefits offered by this job

€8 meal vouchers

Welfare package

Company car for business and personal

Job summary

Aira in Italy is seeking a Sales Method trainer to lead and support training and development for field and office teams, ensuring a WOW customer experience and adherence to the Aira Sales Model. The role is primarily field-based with regular travel across Northern and Central Italy.

You will design training programs, lead classroom sessions, and coach new workforce and Team Leaders to elevate performance and customer outcomes. Proactive travel and strong communication are essential.

Qualifications

• Proven hands-on experience in B2C sales, ideally field or in-home sales.
• Experience as a Sales Trainer, Sales Coach or Team Leader.
• Experience in onboarding, training and coaching sales teams.
• Strong knowledge of sales techniques, customer journey and performance KPIs.
• Basic knowledge of heating and hydraulic systems.
• Excellent communication, presentation and coaching skills.
• Fluent Italian, good English and availability to travel across Italy
• Preferred: experience in Energy, Telco, Home Services or other structured B2C sales environments.

Responsibilities

• Lead and develop the Aira Sales Method training program for new workforce
• Lead classroom training in the Aira Sales Method
• Create training plans for new Sales Experts and ensure follow-up
• Create training plans for non-performing employees with Team Leaders and ensure follow-up
• Lead and develop continuous training for Senior Sales Experts to continuously develop our people and support low employee turnover
• Shadow and coach new workforce
• Ensure new workforce learn their new job efficiently
• Coach Team Leaders within sales leadership/coaching to support their development

Skills

B2C sales

Sales Training

Sales Coaching

Team Leadership

Onboarding

Training

Coaching

Sales techniques

Customer journey

KPIs

Job description

Aira in Italy is seeking a Sales Method trainer to lead and support training and development for field and office teams, ensuring a WOW customer experience and adherence to the Aira Sales Model. The role is primarily field-based with regular travel across Northern and Central Italy.

You will design training programs, lead classroom sessions, and coach new workforce and Team Leaders to elevate performance and customer outcomes. Proactive travel and strong communication are essential.