Field Merchant Relations Specialist

Viva; Toscanella di Dozza; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Performance-based bonus

Comprehensive benefits package

International fintech environment

Job summary

Viva is seeking a Direct Representatives team member to promote services, activate merchants, and provide on-site support. The role requires visiting client premises, handling verifications, and driving portfolio performance.

You will travel to meet clients and participate in industry events while supporting existing customers. Ideal candidates have 2+ years in business development, a solid understanding of financial products, CRM experience, and excellent negotiation skills.

Qualifications

• 2+ years of experience in business development, preferably in financial services.
• Strong understanding of financial products and services."Skills" and advantages.
• Experience with CRM systems and client-facing activities.

Responsibilities

• Promote company services by visiting clients on their premises.
• Assist merchants with verification and activation processes.
• Monitor and analyze portfolio performance and growth.

Skills

Business development

CRM experience

Negotiation

Organizational skills

Bilingual English/Italian

Tools

CRM systems

Job description

Viva is seeking a Direct Representatives team member to promote services, activate merchants, and provide on-site support. The role requires visiting client premises, handling verifications, and driving portfolio performance.

You will travel to meet clients and participate in industry events while supporting existing customers. Ideal candidates have 2+ years in business development, a solid understanding of financial products, CRM experience, and excellent negotiation skills.