F&B Host/Hostess

Soho House via Caterer.com; Roma; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Soho Friends Membership

Staff Canteen

Monthly Staff Screenings & Staff Gym

50% Discount on F&B

Global Benefits: Any Bedroom, AnyHouse

Job summary

Soho House in Rome is seeking a passionate F&B Host/Hostess to join our team. You will ensure guests have an exceptional experience, greet and seat members, and assist with ordering and service to support a seamless hospitality flow.

The role emphasizes hospitality charm, reliability, and the ability to work in a fast-paced club setting with English proficiency.

Qualifications

• Must have a passion for guest satisfaction.
• Reliable, flexible, friendly and team-oriented.

Responsibilities

• Welcoming guests to the venue.
• Provide menus and water/drinks as needed.
• Manage reservations with OpenTable.
• Coordinate seating with staff.
• Deliver orders from kitchen to tables promptly and accurately.
• Deliver excellent customer service and anticipate member needs.
• Support wait staff with duties.
• Greet guests on departure.

Skills

Fluent English

Job description

F&B Host/Hostess

The role

We are seeking a passionate Host/Hostess to join our F&A team.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Main Duties

• Welcoming guests to the venue
• Providing accurate wait times and monitoring waiting lists
• Managing reservations through OpenTable
• Provide menus and deliver water and drinks, if needed
• Coordinate with wait staff about available seating options
• Responsible for quickly and accurately delivering orders from the kitchen to customers at the House restaurants
• Provide excellent customer service to everyone, anticipating the members and guests needs
• Perform tasks to support the waiters and other staff members
• Greet customers upon their departure

Requirements Skills

• Must have a passion for food and beverage and guest satisfaction.
• You have to be reliable, flexible, friendly and happy to be a key part of the team that strives for success
• Fluent in English
• Only those Hosts/Hostesses who are eligible to work in Italy or have a valid Italian work permit/visa will be considered for the above position.
• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 50 pounds.
• Must be able to kneel, bend, crouch and climb is required.

Benefits

• RAL € 23.740,00
• Soho Friends Membership
• Staff Canteen
• Monthly Staff Screenings & Staff Gym Classes
• 50% Discount on Cowshed Spa
• 50% F&B Discount
• Global Benefits: Any Bedroom, Any House, $100 per night
• 50% Discount Public Restaurants
• Birthday Gift: 1 day OFF+Voucher
• House Hero and Introduce a Star Program
• Corporate Benefits (access discounts platform)