Export Specialist (Ocean Freight)

Crane Worldwide Logistics; Salò; On-site; EUR 30,000 - 34,000; Full time

Job summary

Crane Worldwide Logistics in Livorno is hiring an Export Specialist to manage documentation, export declarations, and shipment coordination for a portfolio of accounts.

You will file SEDs, track cargo, communicate with clients, carriers, and vendors, and provide accurate billing information to the accounting team. The role requires strong English (B2), excellent client service, attention to detail, and the ability to read documents and write routine correspondence.

Qualifications

• Experience in the logistics field preferred.
• Strong verbal and written communication abilities.
• Proficiency with export documentation and processes.
• Ability to read and interpret documents and write routine correspondence.

Responsibilities

• Prepare documentation, dock receipts, bills of lading, export declarations
• File SEDs (Shippers Export Declarations)
• Track and trace cargo as necessary to insure proper movement and delivery
• Provide accounting department with proper and correct billing information
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution
• Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight
• Other duties as assigned

Skills

Communication skills

English B2

Attention to detail

Customer service

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client’s logistics challenges.

We are seeking an Export Specialist based in Livorno. The ideal candidate has experience in the logistics field and a strong understanding of export procedures and processes.

The Export Specialist is responsible for processing shipments and all related activities for an assigned base of accounts. The resource works with clients, carriers and potential clients on a daily basis.

Essential Job Functions:

• Prepare documentation, dock receipts, bills of lading, export declarations
• File SED’s (Shippers Export Declarations)
• Track and trace cargo as necessary to insure proper movement and delivery
• Provide accounting department with proper and correct billing information
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution
• Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight
• Other duties as assigned

Physical Requirements:

Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances.

Other Skills and Abilities:

• Strong oral and written communication skills.
• English language spoken / written - Level B2
• Must have excellent client service skills, responding promptly and professionally to client needs and requests for service and assistance.
• Ability to read and interpret documents and write routine correspondence.
• Must be detail oriented with good organizational skills.
• Strong computer skills.

Certifications and Licenses:

• Professional certification may be required in some areas.

Salary range: 30 to 34k annual