ERCS (EuroRepar Car Service) Markets Coordination Manager

Stellantis; Rivalta di Torino; In loco; EUR 57.000 - 68.000; Tempo pieno

Descrizione del lavoro

Stellantis seeks an experienced Programme/Project Manager to act as the central coordination point between Stellantis European organisation and partners across the G10 markets, ensuring the consistent deployment of regional strategies and initiatives.

You will monitor KPIs, prepare management reports and dashboards, lead governance meetings, and align central functions with local market teams while driving adoption of regional standards.

Competenze

• 10 years in Automotive with exposure to Sales, Aftersales and Business Performance.
• Experience with multinational or regional European organizations.
• Exposure to CRM, digital transformation, or customer experience.
• Stakeholder management in a matrix organization.
• Excellent communication and presentation skills.
• Analytical mindset with KPI and reporting expertise.
• Ability to manage multiple countries and complex initiatives simultaneously.
• Advanced Excel and PowerPoint; Power BI is often valued.
• Fluent English and Italian; additional European languages are an advantage.
• Previous experience in Program/Project Management and Market Operations

Mansioni

• Coordinate activities across multiple European markets.
• Monitor market KPIs, performance, and business targets.
• Prepare management reports, dashboards, and executive presentations.
• Lead governance meetings, steering committees, and cross-functional workshops.
• Ensure alignment between central functions (Sales, Marketing, Aftersales, Finance, Digital/ICT) and local market teams.
• Support rollout of new programs, processes, digital tools, and commercial initiatives.
• Identify risks, escalation points, and corrective actions.
• Drive adoption of regional standards while considering local market requirements.
• Support change management, training, and communication activities.

Conoscenze

Automotive experience

Sales & Marketing

Aftersales

Business performance

Multinational experience

CRM familiarity

Digital transformation

Stakeholder management

Communication & presentation

KPI reporting

Project management

Market operations

Power BI

Excel

PowerPoint

Languages: English

Languages: Italian

Strumenti

Power BI

Excel

PowerPoint

Descrizione del lavoro

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Job Overview

Acts as the central coordination point between Stellantis European organisation and our partner, across the G10 markets, ensuring the consistent deployment of regional strategies and initiatives, driving market performance, and fostering effective communication, governance, and best-practice sharing.

Your Responsibilities

• Coordinate activities across multiple European markets.
• Monitor market KPIs, performance, and business targets.
• Prepare management reports, dashboards, and executive presentations.
• Lead governance meetings, steering committees, and cross-functional workshops.
• Ensure alignment between central functions (Sales, Marketing, Aftersales, Finance, Digital/ICT) and local market teams.
• Support rollout of new programs, processes, digital tools, and commercial initiatives.
• Identify risks, escalation points, and corrective actions.
• Drive adoption of regional standards while considering local market requirements.
• Support change management, training, and communication activities.

Your Qualifications, Skills and Experience

• 10 years of experience in: Automotive with exposure to Sales & Marketing, Aftersales and Business Performance
• Experience working with multinational or regional European organizations.
• Exposure to digital transformation, CRM, customer experience, or network operations is beneficial.
• Stakeholder management in a matrix organization.
• Excellent communication and presentation skills.
• Analytical mindset with KPI and reporting expertise.
• Ability to manage multiple countries and complex initiatives simultaneously.
• Advanced Excel and PowerPoint; Power BI is often valued.
• Fluent English and Italian; additional European languages are an advantage.
• Previous experience in Program/Project Management and Market Operations

Offer

• Salary range: from 57000€ to 68000 €, that will be defined depending on the level of adherence of the candidate to the job requirements
• Collective Agreement: In accordance with the provisions of the Specific Collective Labour Agreement (CCSL – CNEL code: CO10), and in particular with regard to the classification within the third professional area.

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability.

Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.