End User Collaboration Specialist | Hybrid Work & IT Security

Outokumpu; Italia; Ibrido; EUR 27.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work 2x/week

Private life insurance

Medical care

Pension scheme

Multisport card

Annual bonus (STI)

Safety bonus

Modern office Katowice

Descrizione del lavoro

Outokumpu is seeking an EUS Specialist (Collaboration) to own and continuously improve Microsoft 365 services across Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID, and File Services.

You will provide advanced 2nd/3rd line support, lead complex troubleshooting, and drive security-conscious configurations. The role requires 5+ years of M365 experience and strong English communication.

Competenze

• Bachelor's degree in CS, IT, or equivalent practical experience.
• 5+ years administering Microsoft 365, Entra ID, or Enterprise File Services.
• Strong expertise in Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, Windows File Services, NTFS / SMB.
• Experience implementing security and governance (CA, MFA, least privilege, retention, auditing).
• Experience with PowerShell scripting.
• Experience using Azure DevOps Pipelines for automation.
• Knowledge of ITSM, change management, and supplier collaboration.
• Excellent communication skills and fluency in English.

Mansioni

• Own and improve Microsoft 365 collaboration services (Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID, File Services).
• Provide 2nd/3rd line technical support and participate in on-call rotation.
• Lead troubleshooting and root-cause analysis for collaboration, identity, mail flow, and file service issues.
• Manage configuration, upgrades, testing, deployments across the M365 environment.
• Translate security requirements into practical solutions (MFA, Conditional Access, least-privilege, retention, auditing).
• Drive service reliability, resilience, compliance, automation, and operational excellence.
• Develop PowerShell scripts and Azure DevOps pipelines to automate tasks.
• Collaborate with Cyber Security, Infrastructure, OT, business teams, and vendors.
• Support audits, access reviews, compliance activities, risk remediation.
• Create and maintain documentation and technical standards.
• Mentor colleagues and contribute to a strong technical community.

Conoscenze

Microsoft 365 administration

Entra ID / Azure AD

ITSM & Change management

Excellent communication

Formazione

Bachelor's degree in CS / IT or equivalent

Strumenti

PowerShell scripting

Azure DevOps Pipelines

Descrizione del lavoro

Outokumpu is seeking an EUS Specialist (Collaboration) to own and continuously improve Microsoft 365 services across Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID, and File Services.

You will provide advanced 2nd/3rd line support, lead complex troubleshooting, and drive security-conscious configurations. The role requires 5+ years of M365 experience and strong English communication.