EMEA Field Ops Senior Director — Strategy & Growth

ServiceNow, Inc.

Roma

In loco

EUR 106.000 - 196.000

Tempo pieno

4 giorni fa
Candidati tra i primi
Generatore di candidature

Trasforma questo ruolo in un colloquio — un curriculum e una lettera di presentazione personalizzati in base a ciò che cerca questo datore di lavoro.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Generous paid leave
Meal vouchers
Employee share purchase opportunities
Comprehensive insurance coverage
Wellbeing programs
Mental health support
Family-forming support

Descrizione del lavoro

ServiceNow is seeking a Senior Director, CEG EMEA Field Ops Lead to drive strategic operations across Europe, the Middle East, and Africa. You will own the operating cadence, performance metrics, and cross-functional partnerships to enable customer success and post-sale outcomes at scale.

A builder mindset and executive presence are essential for this fast-paced, matrixed environment. You will partner with Finance, HR, and Sales to align on headcount, investments, and capability development

Competenze

  • 12+ years of relevant work experience in tech strategy/ops, management consulting, delivery leadership, or customer success.
  • Experience leading field operations for a large, geographically distributed post-sale or professional services organization.
  • AI-first mindset and relentless growth orientation.
  • Strong data analytics, financial acumen, and problem-solving skills.
  • Ability to influence senior leaders and drive cross-functional alignment.

Mansioni

  • Define and execute the operational strategy and annual plan for CEG across EMEA.
  • Own performance metrics, targets, and forecasts for customer success and renewals.
  • Improve operating model, processes, and tooling for the EMEA field ops team.
  • Translate global CEG strategy into EMEA-specific priorities and execution.
  • Partner with Finance and leadership on headcount planning and investments.
  • Prepare executive communications including QBRs and board-ready materials.
  • Recruit, mentor, and develop a high-performing operations team.
  • Represent EMEA in global SPO leadership forums and drive cross-functional alignment.

Conoscenze

Strategic leadership
Executive leadership
Operational excellence
Data analytics
Financial acumen
Communication skills
Cross-functional collaboration
Change management
Talent development
Stakeholder management

Formazione

Bachelor's degree or equivalent
MBA or advanced degree preferred

Descrizione del lavoro

ServiceNow is seeking a Senior Director, CEG EMEA Field Ops Lead to drive strategic operations across Europe, the Middle East, and Africa. You will own the operating cadence, performance metrics, and cross-functional partnerships to enable customer success and post-sale outcomes at scale.

A builder mindset and executive presence are essential for this fast-paced, matrixed environment. You will partner with Finance, HR, and Sales to align on headcount, investments, and capability development

Ottieni la revisione del curriculum gratis e riservata.

o trascina qui il file.

Similar jobs

Offerte di lavoro simili che vale la pena confrontare

EMEA Field Ops Director: Strategy & Growth
EMEA Field Ops Director: Strategy & Growth

ServiceNow • Lazio

Ibrido
EUR 106.000 - 196.000
EMEA Field Operations Lead: Strategy, Growth & Execution
EMEA Field Operations Lead: Strategy, Growth & Execution

Servicenow • Roma

In loco
EUR 120.000 - 160.000
EMEA Field Ops Director, Customer Excellence & Strategy
EMEA Field Ops Director, Customer Excellence & Strategy

SmartRecruiters, Inc. • Roma

Ibrido
EUR 106.000 - 196.000
Meal vouchers
Employee share purchase opportunities
Comprehensive insurance coverage
+2
Senior Director, CEG EMEA Field Ops Lead
Senior Director, CEG EMEA Field Ops Lead

Servicenow • Roma

In loco
EUR 120.000 - 160.000
Senior Director, CEG EMEA Field Ops Lead
Senior Director, CEG EMEA Field Ops Lead

Purchaseyourfreedom • Roma

In loco
EUR 106.000 - 196.000
Flexible work arrangements
Senior Director, CEG EMEA Field Ops Lead
Senior Director, CEG EMEA Field Ops Lead

SmartRecruiters, Inc. • Roma

Ibrido
EUR 106.000 - 196.000
Meal vouchers
Employee share purchase opportunities
Comprehensive insurance coverage
+2
Senior Director, CEG EMEA Field Ops Lead
Senior Director, CEG EMEA Field Ops Lead

ServiceNow • Lazio

Ibrido
EUR 106.000 - 196.000
Senior Director, CEG EMEA Field Ops Lead
Senior Director, CEG EMEA Field Ops Lead

ServiceNow, Inc. • Roma

In loco
EUR 106.000 - 196.000
Generous paid leave
Meal vouchers
Employee share purchase opportunities
+4
EMEA South COO - Deputy to SVP, Revenue & Growth
EMEA South COO - Deputy to SVP, Revenue & Growth

Servicenow • Roma

In loco
EUR 180.000 - 240.000
Sr Director, EMEA South COO
Sr Director, EMEA South COO

Servicenow • Roma

In loco
EUR 180.000 - 240.000