Director of Direct e OTA Distribution

Mangia's; Palermo; In loco; EUR 75.000 - 90.000; Tempo pieno

Descrizione del lavoro

Mangia's in Palermo seeks a senior distribution and e-commerce leader to steer direct and OTA channels, optimizing revenue and costs across a hospitality portfolio. The role collaborates with Revenue Management, E-commerce, and Digital Marketing to maximize direct bookings while maintaining parity and partner visibility.

The ideal candidate brings 7+ years in distribution/e-commerce within international hospitality, strong analytical skills, and proven leadership in cross-functional teams.

Competenze

• 7+ years of distribution/e-commerce experience in international firms
• Hospitality industry knowledge is preferred
• Strong knowledge of distribution systems (CRS, channel manager, booking engine) and OTA dynamics
• Fluent English
• Leadership and cross-functional management skills

Mansioni

• Define the Direct & OTA distribution strategy in coordination with Revenue Management and E-commerce.
• Manage commercial and contractual relationships with major OTAs (Booking, Expedia, etc.), negotiating terms and visibility.
• Develop the direct channel (website, booking engine, call center) to increase the direct-booking share.
• Monitor channel KPIs (production, commissions, rate parity, conversion) and define action plans.
• Coordinate promotional campaigns and channel-marketing initiatives with Digital Marketing.
• Oversee rate parity and contractual compliance across all online channels.
• Demonstrate leadership, teamwork, organizational, and team-management skills.

Conoscenze

Distribution strategy

E-commerce

Leadership

Analytical mindset

Travel willingness

Fluent English

Formazione

Degree in Economics or Management

Strumenti

CRS

Channel manager

Booking engine

Descrizione del lavoro

Role Purpose

Lead the distribution strategy for Direct channels (booking engine, call center, brand website) and OTAs, optimizing channel mix, revenue, and distribution costs across the portfolio.

Role Purpose

Lead the distribution strategy for Direct channels (booking engine, call center, brand website) and OTAs, optimizing channel mix, revenue, and distribution costs across the portfolio.

Key Responsibilities:

• Define the Direct & OTA distribution strategy in coordination with Revenue Management and E-commerce.


• Manage commercial and contractual relationships with major OTAs (Booking, Expedia, etc.), negotiating terms and visibility.


• Develop the direct channel (website, booking engine, call center) to increase the direct-booking share.


• Monitor channel KPIs (production, commissions, rate parity, conversion) and define action plans.


• Coordinate promotional campaigns and channel-marketing initiatives with Digital Marketing.


• Oversee rate parity and contractual compliance across all online channels.


• Demonstrate leadership, teamwork, organizational, and team-management skills.


• Fluent English, Italian, and a second language (French or German) is a plus.


• Willingness to travel.

Requirements:

• Degree in Economics, Management, or other STEM; a background in E-commerce is highly preferred.


• At least 7 years of experience in distribution/e-commerce roles at international top-tier firms.


• Knowledge of the hospitality industry.


• Strong knowledge of distribution systems (CRS, channel manager, booking engine) and OTA dynamics.


• Analytical and data-driven mindset.


• Fluent English.


• Leadership and cross-functional management skills.