Dental Front Desk Coordinator

Colosseum Dental Group; Schio; On-site; EUR 20,000 - 31,000; Full time

Job summary

Colosseum Dental Group in Schio, Veneto, seeks a Dental Health Secretary to manage front desk operations, schedule appointments, maintain patient records, and handle billing. You will support clear communication between patients and dental staff to ensure smooth clinic operations.

The role emphasizes confidentiality, use of dental practice management software, and collaboration with clinicians to provide timely, high-quality patient care in a welcoming environment.

Qualifications

• High school diploma or equivalent required; additional training in medical/dental administration is a plus.
• Experience in dental/medical administrative role preferred.
• Proficiency with dental practice management software and standard office applications.
• Strong organizational skills and attention to detail; ability to handle confidential information.

Responsibilities

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phones and respond to patient inquiries professionally.
• Facilitate communication between patients and dental staff to support timely care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure front desk is organized and presentable.
• Support clinical staff with administrative tasks to maintain efficient clinic operations.
• Monitor office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Dental software

Data privacy

Education

High school diploma or equivalent

Training in medical/dental administration

Tools

Dental practice management software

MS Office

Job description

Colosseum Dental Group in Schio, Veneto, seeks a Dental Health Secretary to manage front desk operations, schedule appointments, maintain patient records, and handle billing. You will support clear communication between patients and dental staff to ensure smooth clinic operations.

The role emphasizes confidentiality, use of dental practice management software, and collaboration with clinicians to provide timely, high-quality patient care in a welcoming environment.