Dental Front Desk & Patient Experience Specialist

Dentalcoop S.R.L.; Schio; In loco; EUR 20.000 - 26.000; Tempo pieno

Descrizione del lavoro

Dentalcoop S.R.L. in Schio, Italy, seeks a Dental Health Secretary to manage front-desk operations, schedule appointments, and maintain patient records with strict confidentiality.

You will process billing, insurance claims, and communicate clearly with patients and dental staff to ensure smooth clinic flow and high-quality patient care. Ideal candidates have a high school diploma, prior dental/medical administration experience, strong organization, and proficiency with practice management

Competenze

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Previous experience in a dental, medical, or healthcare administrative role preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in dental practice management software and standard office applications.
• Attention to detail and a high level of accuracy in recordkeeping.
• Ability to maintain confidentiality and professionalism at all times.

Mansioni

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Conoscenze

Organizational skills

Time management

Verbal communication

Written communication

Attention to detail

Professionalism

Confidentiality

Formazione

High school diploma

Training in medical or dental administration

Strumenti

Dental practice management software

Office applications

Descrizione del lavoro

Dentalcoop S.R.L. in Schio, Italy, seeks a Dental Health Secretary to manage front-desk operations, schedule appointments, and maintain patient records with strict confidentiality.

You will process billing, insurance claims, and communicate clearly with patients and dental staff to ensure smooth clinic flow and high-quality patient care. Ideal candidates have a high school diploma, prior dental/medical administration experience, strong organization, and proficiency with practice management