Dental Front Desk Coordinator

Colosseum Dental Group; Bolzano; On-site; EUR 23,000 - 32,000; Full time

Job summary

Colosseum Dental Group in Bolzano is seeking a Dental Health Secretary to manage administrative operations in a dental practice. You will coordinate patient services, schedule appointments, maintain records, process billing, and support communication between patients and staff.

This role focuses on creating a professional, welcoming environment at the clinic and ensuring smooth front-desk operations while protecting patient privacy and data.

Qualifications

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Experience in dental/medical administration preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency with practice management software and standard office apps.
• Attention to detail and confidentiality.
• Professionalism at all times.

Responsibilities

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Confidentiality

Education

High school diploma

Tools

Practice management software

Office applications

Job description

Colosseum Dental Group in Bolzano is seeking a Dental Health Secretary to manage administrative operations in a dental practice. You will coordinate patient services, schedule appointments, maintain records, process billing, and support communication between patients and staff.

This role focuses on creating a professional, welcoming environment at the clinic and ensuring smooth front-desk operations while protecting patient privacy and data.