Data-Driven Last-Mile Delivery Cluster Lead

JD.COM; Milano; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

JD Logistics in Milano, Italy, is seeking a Delivery Cluster Manager to oversee last-mile operations within a defined geographic cluster, ensuring timely, safe, customer-focused delivery and efficient use of resources.

You will lead a team of delivery supervisors and personnel, drive route optimization, monitor KPIs, collaborate with warehouse and service teams, and present performance reports to senior management.

Competenze

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Mansioni

• Lead, mentor, and manage a team of delivery supervisors and personnel, including performance reviews and development.
• Develop and implement operational strategies to optimize delivery routes and reduce delivery times.
• Monitor KPIs such as on-time delivery rates and customer satisfaction, taking corrective actions as needed.
• Collaborate with warehouse operations, customer service and logistics planning for end-to-end delivery.

Descrizione del lavoro

JD Logistics in Milano, Italy, is seeking a Delivery Cluster Manager to oversee last-mile operations within a defined geographic cluster, ensuring timely, safe, customer-focused delivery and efficient use of resources.

You will lead a team of delivery supervisors and personnel, drive route optimization, monitor KPIs, collaborate with warehouse and service teams, and present performance reports to senior management.