Data Center Critical Ops Leader - Italy

STACK Infrastructure; Lombardia; On-site; EUR 70,000 - 85,000; Full time

Benefits offered by this job

Meal vouchers

Health insurance

Pension fund access

Corporate welfare

Job summary

STACK Infrastructure in Italy seeks an experienced Critical Operations Manager to lead our technical teams across data centre facilities. You will manage Critical Operations Technicians and Engineers, ensuring safety, reliability and high-quality service 24/7, while avoiding shift rotations.

You’ll drive operational performance, develop people and coordinate with customers and suppliers to meet SLAs. The ideal candidate has 5+ years in industrial maintenance, strong leadership, and fluency in

Qualifications

• 5+ years of maintenance experience in industrial environments; critical environments advantageous.
• Strong knowledge of safety regulations and PPE usage.
• Fluent in Italian with good English proficiency.
• Experience leading technical teams and coordinating with customers/suppliers.

Responsibilities

• Lead Critical Operations team and activities across data centre facilities.
• Monitor site operations through BMS and PMS platforms.
• Oversee maintenance on electrical and mechanical equipment.
• Ensure timely responses to customer needs and quality service.
• Maintain safety standards and PPE compliance.
• Create and maintain operational documentation (RCA, SOP, MOP, EOP).
• Manage customer cases through NetSuite and tasks through Modius.
• Support skill development of team members.

Skills

People leadership

Team management

Communication

Safety compliance

Digital skills

NetSuite/Modius knowledge

Italian/English bilingual

Education

Electrical or Mechanical Engineering degree

High school diploma (min)

Tools

NetSuite

Modius

Microsoft Office

Job description

STACK Infrastructure in Italy seeks an experienced Critical Operations Manager to lead our technical teams across data centre facilities. You will manage Critical Operations Technicians and Engineers, ensuring safety, reliability and high-quality service 24/7, while avoiding shift rotations.

You’ll drive operational performance, develop people and coordinate with customers and suppliers to meet SLAs. The ideal candidate has 5+ years in industrial maintenance, strong leadership, and fluency in