Data Center Critical Ops Lead | 24/7 Reliability & Growth

STACK Infrastructure EMEA; Siziano; In loco; EUR 70.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Health insurance

Complementary pension fund

CCNL Commerce contract

Descrizione del lavoro

STACK Infrastructure in Italy is seeking a Critical Operations Manager to lead our Critical Operations Technicians (COTs) and Engineers (COEs) across data center facilities. You will ensure 24/7 service continuity, safety, and high-quality delivery while coordinating with customers and suppliers.

You will combine technical leadership with people management, drive maintenance programs and safety compliance, and mentor team members to strengthen operational performance within a fast-growing

Competenze

• At least 5 years of experience in maintenance activities within an industrial environment; experience in critical environments is an advantage
• Knowledge of critical infrastructure maintenance and repair activities
• Strong knowledge of safety regulations and the correct use of PPE
• Customer-oriented mindset and service approach
• Strong communication, interpersonal, and team management skills
• Good digital skills and familiarity with Microsoft Office applications (Word, Excel, PowerPoint)
• Knowledge of NetSuite and Modius is considered an advantage
• Fluent in Italian and good command of written and spoken English

Mansioni

• Lead critical operations activities for the Data Center, ensuring safe and continuous operations and high-quality service delivery
• Lead and manage the Critical Operations team
• Monitor site operations through BMS and PMS platforms
• Manage routine activities on electrical and mechanical equipment
• Ensure timely and effective responses to customer and user needs
• Ensure all scheduled maintenance activities are completed on time
• Manage critical situations and extraordinary operational activities
• Plan and manage technical tasks and equipment
• Apply maintenance processes and operational methods
• Verify compliance with safety standards and the correct use of PPE
• Manage relationships with customers and suppliers
• Attend periodic meetings with customers
• Prepare and maintain operational documentation, including RCA, SOP, MOP, EOP, and reports
• Manage customer cases through NetSuite and activities through Modius
• Support the development of the technical and interpersonal skills of team members

Conoscenze

Leadership

People management

Communication

Team management

Safety compliance

Digital skills

MS Office

English proficiency

Italian proficiency

Formazione

High school diploma

Electrical or Mechanical Engineering degree

Strumenti

NetSuite

Modius

Descrizione del lavoro

STACK Infrastructure in Italy is seeking a Critical Operations Manager to lead our Critical Operations Technicians (COTs) and Engineers (COEs) across data center facilities. You will ensure 24/7 service continuity, safety, and high-quality delivery while coordinating with customers and suppliers.

You will combine technical leadership with people management, drive maintenance programs and safety compliance, and mentor team members to strengthen operational performance within a fast-growing