Data Center Operations Manager - Milan (24/7)

Amazon Web Services (AWS); Milano; On-site; EUR 37,000 - 50,000; Full time

Job summary

Amazon Data Services Italy S.R.L. is seeking a Data Center Operations Manager for our Milan site to lead a 24/7 infrastructure team. You will manage technical staff, ensure service levels, and drive efficiency in data center operations.

The role requires strong people management, project delivery, and IT operations expertise, with a focus on safety, documentation, and on-call readiness. This is a full-time, on-site position in Milan.

Qualifications

• Fluent in English (written and spoken).
• Direct people management experience with project delivery across competing priorities.
• Understanding of IT operations and service management practices.

Responsibilities

• Lead and mentor a team of Data Center Technicians and engineers.
• Oversee 24/7 operations, on-call rotations, and incident response.
• Review tickets, manage mid-size projects, and implement policies to meet SLAs.
• Participate in hiring and performance reviews.

Skills

People management

Project delivery

IT operations

English language

Job description

Amazon Data Services Italy S.R.L. is seeking a Data Center Operations Manager for our Milan site to lead a 24/7 infrastructure team. You will manage technical staff, ensure service levels, and drive efficiency in data center operations.

The role requires strong people management, project delivery, and IT operations expertise, with a focus on safety, documentation, and on-call readiness. This is a full-time, on-site position in Milan.