Customs Operations Lead - Automotive

Maersk; Genova; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Maersk Genoa is seeking a Customs Team Lead to manage end-to-end customs operations within the Automotive vertical, build a high-performing team, and optimize processes to boost customer satisfaction while upholding high compliance standards.

You will report to local management, coordinate with Risk & Compliance, and participate in recruitment, onboarding and training efforts. English and Italian are used in daily operations.

Qualifications

• Experience in managing people in a complex environment and supply chain operations.
• Strong customer-facing and interaction skills with high-level customer orientation.
• Excellent communication across organizational levels in English and Italian.

Responsibilities

• Control customs processes ensuring safe, quality, and efficient operations.
• Supervise team according to policy and legal requirements.
• Lead projects, resource planning, and collaboration with local management.
• Oversee workload, set expectations, and conduct performance evaluations.
• Oversee recruitment, onboarding and training needs.
• Coordinate with Risk & Compliance and authorities as needed.

Skills

Customer-facing skills

Team leadership

Communication skills

Under pressure

English & Italian

Job description

Maersk Genoa is seeking a Customs Team Lead to manage end-to-end customs operations within the Automotive vertical, build a high-performing team, and optimize processes to boost customer satisfaction while upholding high compliance standards.

You will report to local management, coordinate with Risk & Compliance, and participate in recruitment, onboarding and training efforts. English and Italian are used in daily operations.