Multilingual Customer Service Specialist

Cross Border Talents; Firenze; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary + performance-based bonuses

Welcome bonus

Relocation package (flight + initial accommodation)

International work environment & growth opportunities

Job summary

A customer service recruitment agency is seeking a Multilingual Customer Service Specialist for their teams in Greece and Portugal. The role requires fluency in English and another European language, along with strong communication and problem-solving skills. Responsibilities include customer communication through various channels and maintaining service quality. Competitive salary, performance bonuses, and a relocation package are offered for successful candidates.

Qualifications

• Strong level of English and one of the listed European languages is required.
• Good communication and problem-solving skills necessary.
• EU citizenship or valid work permit in Greece or Portugal required.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Offer product support and effective solutions.
• Maintain customer satisfaction and service quality.

Skills

Strong communication skills

Problem-solving skills

Fluent in English

Fluent in one European language

Job description

Florence, Metropolitan City of Florence, Italy

About the job Multilingual Customer Service Specialist

We are currently looking for customer service specialists to join international teams based in Greece and Portugal.

If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian you might be a great fit.

What's Offered

• Competitive salary + performance-based bonuses
• Welcome bonus
• Relocation package (flight + initial accommodation)
• International work environment & growth opportunities

Main Responsibilities

• Communicate with customers via phone, email, and chat
• Offer product support and effective solutions
• Maintain customer satisfaction and service quality

Requirements

• Strong level of English + one of the listed European languages
• Good communication and problem-solving skills
• EU citizenship or valid permit to work in Greece or Portugal