Customer Engagement Engineer — Projects & FAT Coordination

Emerson Japan, Ltd.; Seregno; Hybrid; EUR 32,000 - 60,000; Full time

Job summary

Emerson in Seregno, Italy seeks a Customer Engagement Engineer to act as the primary local contact for customers throughout project execution and to coordinate between customers, suppliers, fabricators, and execution teams.

You will translate customer technical requirements into clear project actions, support FAT and inspections, and travel up to 40% to meet project needs. Strong communication across cultures is essential.

Qualifications

• Degree in Engineering or equivalent technical background.
• 2-3 years coordinating technical projects and stakeholders.
• Understanding of industrial systems and process engineering.
• Professional proficiency in English and ability to travel ~40%.

Responsibilities

• Act as the primary local contact for customers throughout project execution.
• Support project teams in understanding and addressing customer technical requirements.
• Participate in customer meetings, progress reviews, and project discussions.
• Coordinate communication between customers, suppliers, fabricators, and project teams.
• Support inspections, FAT, and customer witness activities.

Skills

Engineering background

Project coordination

Stakeholder management

English proficiency

Education

Engineering degree

Tools

Project planning tools

Job description

Emerson in Seregno, Italy seeks a Customer Engagement Engineer to act as the primary local contact for customers throughout project execution and to coordinate between customers, suppliers, fabricators, and execution teams.

You will translate customer technical requirements into clear project actions, support FAT and inspections, and travel up to 40% to meet project needs. Strong communication across cultures is essential.