Contracts Manager

Webbeds Italy S.R.L.; Italia; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

WebBeds is seeking a Contracts Manager to secure competitive hotel contracts across assigned regions and own all revenue streams for the destination you manage. You will contribute to KPIs by optimizing hotel mix, pricing, availability and margins.

Responsibilities include negotiating contracts, managing relationships with hotel partners, reviewing performance, conducting market research, collaborating with regional leadership, and analyzing destination metrics to drive continuous improvement.

Qualifications

• Minimum 2 years contracting experience in the hotel industry (OTAs, Bed banks, Tour Operators).
• Strong knowledge of the assigned region(s) and its hospitality market dynamics.
• Demonstrated ability to meet revenue targets in a competitive environment.
• Experience in building and managing relationships with hotel partners.
• Professional fluency in English.

Responsabilités

• Contract negotiation: secure contracts with hotels in allocated regions to meet KPIs.
• Relationship management: develop and maintain relationships with hotel partners.
• Performance review: regularly review contracted hotels' pricing, availability and quality.
• Market research: identify opportunities for expansion and ensure competitiveness.
• Strategic collaboration: collaborate with regional leadership on contracting strategies.
• Metric analysis: monitor destination performance metrics for improvement.

Connaissances

Contract negotiation

Relationship management

Analytical skills

English fluency

Formation

Bachelor's degree

Outils

APIs

Cloud-based systems

Description du poste

What you will do on your journey with WebBeds.

As a Contracts Manager you will play a critical role in securing competitive hotel contracts for the regions under your remit. Your efforts will contribute to achieving the company's KPIs, including securing the ideal mix of hotels, competitive pricing, availability, and margins. You will have full ownership and are responsible for all revenue streams coming into the destination that you manage.

In this role you will:

Key responsibilities

• Contract negotiation: Negotiate and secure contracts with hotels in your allocated regions to meet the company’s KPIs, including the number and mix of hotels, competitive pricing and availability, and the revenue performance of hotels in your portfolio.
• Relationship management: Develop and maintain relationships with hotel partners, ensuring alignment with WebBeds’ strategic goals.
• Performance review: Regularly review the performance of contracted hotels, addressing issues related to pricing, availability, or quality.
• Market research: Conduct market research to identify opportunities for expansion and ensure competitiveness in assigned regions.
• Strategic collaboration: Collaborate with the regional leadership to develop and implement effective contracting strategies.
• Metric analysis: Monitor and analyse destination performance metrics to ensure continuous improvement and alignment with company goals.

The skills we would love to see in your suitcase!

• Minimum 2 years contracting experience in hotel industry (OTAs, Bed banks, Tour Operators).
• Strong knowledge of the assigned region(s) and its hospitality market dynamics.
• Demonstrated ability to meet revenue targets in a competitive environment.
• Experience in building and managing relationships with hotel partners.
• Familiarity with online distribution platforms, APIs, or cloud-based systems is a plus.
• Excellent analytical and organizational skills.
• Ability to secure favourable terms while maintaining strong relationships with partners.
• Deep understanding of the travel and accommodation market in assigned regions Capable of evaluating market trends and performance data to make informed decisions.
• Strong interpersonal and written skills for liaising with internal and external stakeholders.
• Demonstrated ability to meet or exceed performance targets in a fast-paced environment.
• Proactive and resourceful in overcoming challenges and identifying innovative solutions.
• Contracting experience gained with the hotel industry.
• Able to develop and maintain strong and trusting relationship with hoteliers.
• Educated to degree level of equivalent or equivalent professional qualification.
• Understanding of current contracting landscape (dynamic and static models)
• Highly accurate with excellent attention to detail.
• Well-developed written and verbal communication skills.
• Professional fluency in English.
• Able to work well under pressure and meet strict deadlines.

Web Travel Group is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand –WebBeds. WebBeds provides powerful distribution solutions that make selling and buying travel easier. WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers, the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 2,000+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service. Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting edge solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they cansearch, shop and book online through one of WebBeds trade only booking sites.