Contract Desktop Support Engineer — 1st Line IT

A&O IT Group

Roma

Ibrido

EUR 27.000 - 36.000

Part-time

9 giorni fa

Generatore di candidature

A complete application in a minute — tailored resume and cover letter, ready to send.

Supera i filtri ATS

Descrizione del lavoro

A&O IT Group is seeking a freelance IT Engineer to support staff with desktop, printer, and mobile device issues in a dynamic office environment in Rome. The role involves testing, repairing, documenting end-user problems, and providing first-line IT support within established guidelines.

Responsibilities include on-site coverage 8:00-19:00, out-of-hours on-call when required, asset inventory, onboarding staff, and assisting with upgrades and procurement in collaboration with the IT team.

Competenze

0-2 years of IT desk-side support experience or recent graduate in IT/related field.
Experience with desktops, workstations, notebooks and printers.
Experience administering MS Active Directory users and groups.
Excellent written and verbal English and local language communication.

Mansioni

Test, identify, repair, resolve, and document end-user issues for desktops, printers, PDAs, and LAN drops.
Provide 1st line IT support to staff within service targets.
Provide infrastructure administration functions.
On-site coverage from 8:00-19:00, Mon-Fri; participate in shift arrangement.
Occasional out-of-hours on-call support as required.
Troubleshoot software issues; reimage computers and hard drives; back up settings.