Commercial Excellence Technology Lead

ABB; Luogosanto; On-site; EUR 80,000 - 120,000; Full time

Job summary

ABB is seeking a Commercial Excellence Technology Lead to shape and drive the technology agenda across our commercial processes. You will connect business needs with technology possibilities, translating challenges into scalable solutions that improve productivity, decision quality, and customer experience.

The role sits within ABB's Robotics business as part of the Commercial and Pricing Excellence team, collaborating with Business Process Owners, Sales, IT/IS, Data, and Digital teams to scale

Qualifications

• Bachelor’s or master’s degree in engineering, CS, IS, business, or equivalent practical experience.
• Strong ability to grasp complex systems, architectures, data flows, and dependencies.
• Experience delivering technology-enabled business transformation in B2B commercial processes.
• Broad understanding of enterprise platforms, APIs, automation, data analytics, AI capabilities.
• Proactive, pragmatic problem-solver fluent in English; SAP experience is a plus.

Responsibilities

• Define and drive the technology roadmap for commercial processes (quotation, pricing, orders, service, parts).
• Identify opportunities based on value, feasibility, risk, and total cost of ownership.
• Map the commercial technology landscape across platforms, integrations, APIs, and analytics.
• Evaluate options with market scans, build-versus-buy studies, and proofs of concept.
• Collaborate with Business Process Owners, IT/IS, architecture, data, cybersecurity, and partners.
• Promote reuse and governance; measure adoption, cycle time, productivity, and value.

Skills

Technology understanding

Systems architecture

Data flows understanding

Problem-solving

Communication in English

Education

Bachelor’s or Master’s degree in engineering, CS, IS, or business

Tools

APIs

Workflow automation

Data visualization

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position Reports To

Pricing Manager

Write the next chapter of your ABB story.

We are looking for a Commercial Excellence Technology Lead to shape and drive the technology agenda across our commercial processes. The role connects business needs with technology possibilities, translating challenges into scalable solutions that improve productivity, decision quality, and customer experience. It is part of the Commercial and Pricing Excellence team and works closely with Business Process Owners, Sales, IT/IS, Data, and Digital teams.

Key Responsibilities

• Define and drive the technology roadmap for commercial processes, including quotation, pricing, agreements, order management, service, and spare parts.
• Identify and prioritize technology opportunities based on business value, customer impact, feasibility, scalability, risk, and total cost of ownership.
• Build a view of the commercial technology landscape, covering platforms, applications, integrations and APIs, workflow and automation, data and analytics, configuration, visualization, and emerging technologies.
• Evaluate options and challenge assumptions through market scanning, build-versus-buy assessments, and focused proofs of concept; recommend solutions with a clear rationale.
• Work with Business Process Owners, IT/IS, architecture, data, cybersecurity, and partners to shape and implement solutions that fit enterprise standards and can scale, with clear ownership and support.
• Promote reuse, interoperability, and pragmatic technology governance; measure outcomes such as adoption, cycle time, productivity, quality, reliability, and business value.

Your Background

• Bachelor’s or master’s degree in engineering, computer science, information systems, business, or a related field; equivalent practical experience is also relevant.
• Strong technology understanding and an ability to quickly grasp complex systems, architectures, integrations, data flows, and dependencies.
• Experience shaping or delivering technology-enabled business transformation, preferably in B2B commercial processes such as quotation, pricing, sales, agreements, order management, service, or product configuration.
• Broad understanding of relevant technologies, such as enterprise platforms, APIs and integrations, automation, data and analytics, AI-enabled capabilities, configurators, visualization, and digital self-service.
• A sharp, curious, self-driven, and pragmatic problem-solver who takes initiative, learns quickly, challenges conventional thinking, and follows through from idea to implementation.
• Able to work across business, IT/IS, architects, vendors, and implementation partners, moving between strategic questions and technical detail. Strong judgement, clear communication, and fluency in English are essential; SAP experience is an advantage.

We value people from different backgrounds. Could this be your story?