Client Relationship Manager - Italian Market

SafeStays International; Roma; Hybrid; EUR 50,000 - 75,000; Full time

Benefits offered by this job

International exposure

Work with luxury properties

Multinational company

International client portfolio

Career growth

Job summary

SafeStays International seeks a results-driven sales professional to drive revenue across its luxury property portfolio. You will manage an international client base, qualify opportunities, present premium properties, and close deals with a focus on upselling and repeat business.

Candidate should have proven sales experience, excellent communication, and strong CRM skills. This role offers international exposure across multiple markets and a path for career growth within a growing global

Qualifications

• Experience in sales, business development, account management, luxury hospitality, real estate, travel, or premium services.
• Strong lead generation, sales, negotiation, and closing skills.
• Excellent communication and relationship-building abilities.
• Familiarity with CRM platforms and remote-work tools.

Responsibilities

• Generate, manage, and convert incoming leads into sales opportunities.
• Proactively follow up with prospects and maintain an active sales pipeline.
• Present and promote SafeStays’ luxury properties and services.
• Identify client needs and recommend appropriate property solutions.
• Build and maintain strong relationships with international clients, owners, and partners.
• Drive upselling, cross-selling, repeat business, and client retention.
• Handle negotiations and support clients through the closing process.
• Maintain accurate CRM records and sales activity.

Skills

Lead generation

Sales

Negotiation

Closing

Communication

Relationship-building

CRM experience

Time management

Tools

CRM platforms

Job description

COMPANY DESCRIPTION

SafeStays International is a division of The One Properties, part of The One Family, specializing in elevated property investment, management, and rental services. We deliver luxury, fully managed residential and commercial accommodations for discerning clients who expect exceptional service, attention to detail, and seamless experiences. With properties in Madrid, Paris, Lugano, Milan, and Miami, SafeStays offers high-quality accommodations with personalized hospitality and consistent service across every market.

ROLE DESCRIPTION

This is a sales-focused position responsible for generating and converting business opportunities, managing leads, developing international client relationships, and driving revenue across our luxury property portfolio. The successful candidate will be responsible for managing the sales process from initial inquiry through closing, understanding client requirements, presenting suitable properties and services, following up with prospects, negotiating terms, and maximizing opportunities for upselling and repeat business.

KEY RESPONSIBILITIES

• Generate, manage, and convert incoming leads into sales opportunities.
• Proactively follow up with prospects and maintain an active sales pipeline.
• Present and promote SafeStays’ luxury properties and services.
• Identify client needs and recommend appropriate property solutions.
• Build and maintain strong relationships with international clients, owners, and partners.
• Drive upselling, cross-selling, repeat business, and client retention.
• Handle negotiations and support clients through the closing process.
• Maintain accurate CRM records and sales activity.

QUALIFICATIONS

• English and Italian are required.
• Additional languages are a plus.
• Proven experience in sales, business development, account management, luxury hospitality, real estate, travel, or premium services.
• Strong lead generation, sales, negotiation, and closing skills.
• Excellent communication and relationship-building abilities.
• Strong commercial mindset and focus on achieving sales targets.
• Excellent organization, follow-up, and time-management skills.
• Comfortable using CRM platforms, remote work tools, and basic sales reporting.
• Experience with international or high-value clientele is highly desirable.

WHAT WE OFFER

• Opportunity to work for a multinational company.
• International exposure across Madrid, Paris, Lugano, Milan, and Miami.
• Opportunity to work within luxury real estate and hospitality.
• International client portfolio.
• Career growth within a growing international business.