Client Growth & CRM Specialist

Lvmh Moët Hennessy - Louis Vuitton; Milano; In loco; EUR 40.000 - 64.000; Tempo pieno

Descrizione del lavoro

Louis Vuitton in Milano is seeking a Client Development Specialist who supports boutique marketing programs, coordinates CRM actions, and grows the local client base. You will liaise with HO Marketing to align clienteling initiatives in-store and drive ROI.

The role requires 2–3 years of marketing experience, a marketing degree, and excellent communication. Fluent English is essential in a fast-paced luxury retail environment.

Competenze

• Bachelor’s or master’s degree in marketing.
• 2–3 years of relevant marketing experience.
• Excellent communication and problem-solving skills.
• Fluent in English.

Mansioni

• Maintain and grow the local client database with CRM actions.
• Coordinate daily CRM activities with boutique team.
• Organize in-store events and OTO campaigns.
• Provide premium service in VIP room and gifting coordination.
• Share weekly client metrics and monthly dashboards.

Conoscenze

Communication skills

Stress management

Teamwork

Customer focus

Attention to detail

Time management

Flexibility

English fluency

Formazione

Bachelor’s or master’s degree in Marketing

Descrizione del lavoro

Louis Vuitton in Milano is seeking a Client Development Specialist who supports boutique marketing programs, coordinates CRM actions, and grows the local client base. You will liaise with HO Marketing to align clienteling initiatives in-store and drive ROI.

The role requires 2–3 years of marketing experience, a marketing degree, and excellent communication. Fluent English is essential in a fast-paced luxury retail environment.