Luxury CRM & Client Engagement Lead

Michael Kors; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Michael Kors in Milan is seeking a CRM Manager to enhance boutique performance through effective client engagement strategies. The ideal candidate will have 3-5 years of experience in fashion retail and the ability to foster strong client relationships.

Responsibilities include coaching the team, executing CRM initiatives, and analyzing client data. If you have strong interpersonal skills and thrive in a fast-paced environment, we want to hear from you!

Competenze

• 3 - 5 years of experience in Fashion Retail.
• Strong understanding of the Versace culture and local market appeal.
• High level of interpersonal skills, empathetic, engaging and persuasive.

Mansioni

• Drive client engagement strategies and elevate clienteling excellence.
• Coach the team to enhance selling skills and luxury service standards.
• Monitor CRM activities and provide feedback to stakeholders.

Conoscenze

Networking capability

Interpersonal skills

Organizational skills

Communication skills

Descrizione del lavoro

Michael Kors in Milan is seeking a CRM Manager to enhance boutique performance through effective client engagement strategies. The ideal candidate will have 3-5 years of experience in fashion retail and the ability to foster strong client relationships.

Responsibilities include coaching the team, executing CRM initiatives, and analyzing client data. If you have strong interpersonal skills and thrive in a fast-paced environment, we want to hear from you!