Client Development Specialist: CRM & VIP Clienteling

LVMH Group; Milano; Ibrido; EUR 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

LVMH's Client Development Specialist supports and coordinates marketing activities to maximize ROI. The role focuses on expanding the local client database, recruiting new clients, retaining and reactivating existing ones, and coordinating CRM actions across the boutique and headquarters.

Requirements include a marketing degree and 2–3 years of relevant experience, with strong problem-solving, teamwork, and client-facing skills to deliver high-end service.

Competenze

• Bachelor’s or Master’s degree in marketing.
• 2–3 years’ relevant work experience.
• Strong problem-solving ability.
• Ability to work under pressure and manage stress.
• Team-oriented with strong relationship-building.

Mansioni

• Support and coordinate the marketing team in CRM activities.
• Grow the local client database and recruit new clients.
• Analyze customer data and coordinate day-to-day CRM actions.
• Serve as the link between boutique and HO Marketing on clienteling tasks.
• Share weekly figures and monthly dashboard analyses.

Conoscenze

Problem solving

Stress management

Teamwork

Customer focus

Attention to detail

Time management

Formazione

Bachelor’s or Master’s in Marketing

Strumenti

CRM systems

Dashboarding

Descrizione del lavoro

LVMH's Client Development Specialist supports and coordinates marketing activities to maximize ROI. The role focuses on expanding the local client database, recruiting new clients, retaining and reactivating existing ones, and coordinating CRM actions across the boutique and headquarters.

Requirements include a marketing degree and 2–3 years of relevant experience, with strong problem-solving, teamwork, and client-facing skills to deliver high-end service.