Client Advisor - Milano Rinascente (Winter Season)

Moncler Group; Milano; On-site; EUR 26,000 - 27,000; Part time

Benefits offered by this job

Meal vouchers

Sales commission

Job summary

Moncler is seeking a 24h Part-Time Client Advisor for its Milano Rinascente boutique during the Winter Season. You will guide clients through Moncler’s heritage, focusing on delivering exceptional experiences and building lasting relationships.

Fluency in Italian and English is required, with a strong client orientation and a commercially driven mindset. The role emphasizes teamwork and maintaining Moncler’s luxury standards in store operations.

Qualifications

• 1–3 years of experience in sales roles, luxury/retail is a strong advantage.
• International mindset with diverse clientele.
• Fluency in Italian and English; additional languages a plus.
• Excellent interpersonal and communication skills.
• Strong understanding of the luxury market and product sensitivity.

Responsibilities

• Deliver an exceptional client experience and build long-lasting relationships through clienteling and after-sales activities.
• Achieve and exceed individual sales targets and contribute to store performance.
• Support implementation and maintenance of visual merchandising standards and stock management.
• Contribute to inventory preparation and execution.
• Collaborate with colleagues with positive energy and team spirit.

Skills

Sales experience

Luxury retail

Interpersonal skills

Italian & English

Customer focus

Job description

Overview

Moncler is currently looking for a 24h Part-TimeClient Advisor to join the team of our boutique in Milano Rinascente for the Winter Season.

As a Client Advisor, you will embody the brand’s values through professional presence, refined communication style and a passion for delivering exceptional client experiences. You will guide each client through Moncler’s heritage and collections, developing a deep understanding of their needs and building long-term, sustainable relationships.

Working together with the boutique team, you will contribute to both individual and collective performance, ensuring the highest standards of service and operational excellence.

Your Impact

• Deliver an exceptional and personalized client experience, building long-lasting relationships through effective clienteling and after-sales activities while creating a warm and welcoming environment.
• Achieve and exceed individual sales targets, contributing actively to the overall store performance.
• Support the implementation and maintenance of Moncler's visual merchandising standards, ensuring product replenishment and effective stock management in collaboration with the Visual Merchandising team.
• Actively contribute to the preparation and execution of inventory activities.
• Collaborate effectively with colleagues, bringing positive energy, enthusiasm, and a strong team spirit.

Qualifications

• 1-3 years of experience in sales roles; experience within structured luxury fashion or retail companies is considered a strong advantage.
• International mindset and ability to work effectively with a diverse and international clientele.
• Passion for retail, strong client orientation, and a commercially driven mindset.
• Excellent understanding of the luxury market and strong product sensitivity.
• Outstanding interpersonal and communication skills.
• Fluency in Italian and English is required; proficiency in any additional language will be considered a plus.

Compensation & Benefits

• Employment under the CCNL Tessile collective agreement.
• Gross annual salary range: €25,500–€27,000 (full-time based - to be pro-rated), depending on relevant experience, skills, and internal equity considerations.
• Competitive sales commission scheme linked to individual and store performance.
• Meal vouchers provided for each worked day.

“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”